FAQ

How do I comment on an article?

To comment on an article, you need to be a registered user and you need to sign in. We do not accept anonymous accounts, and we will give preference to those with real names.

Our team has an obligation to approve all comments. Your comment may not be approved. Please allow ample time for our team to review the comments. Visit our community standards page, and our legal section here.

How do I subscribe?

To subscribe to newsletters, or online subscriptions, please visit the Subscribe page.

How do I unsubscribe?

To unsubscribe from newsletters, simply click on the unsubscribe link at the bottom of every email.

For online subscriptions, please visit the All-Access Digital Subscriptions page. You can change or cancel the subscription through your profile. You can also contact our customer service at [email protected], or any of the methods on our contact page.

How do I get a refund?

Please contact our customer service at [email protected], or any of the methods on our contact page. For more information, please see our refund policy.

How do I write a letter to the editor?

To submit a letter to the editor, please visit this page.

How do I contact the Compass?

To get in touch, please see the various departments listed on our contact page.