Coronavirus info hotlines and resources

Medical Queries

If you have a medical emergency, dial 911

24-Hour Flu Hotline

1-800-534-8600 / 925-6327 (Flow)

947-3077 (Digicel)

[email protected]

Non-Medical Queries

National Emergency Operations Centre


[email protected]

Emergency Travel Hotline

244-3333 Monday to Friday, 9 am to 5 pm

[email protected]

Travel from UK


[email protected]

Curfew Exemptions*

[email protected]

* Please refer to the ten categories under which curfew exemptions may be granted.

Labour and Employer Queries

Department of Labour and Pensions

945-3073 or 945-8960

[email protected]

Work Permits

Workforce Opportunities and Residency Cayman (WORC)

WhatsApp: 925-7199

[email protected]

Mental Health Hotline

1-800-534-6463 (MIND) – Monday to Friday, 9 am to 5 pm

Human Services

Non-Critical Services – Department of Children and Family Services

925-5120 or 926-6853 Grand Cayman, Monday to Friday, 8:30 am to 5 pm.

929-7932 Cayman Brac, Monday to Friday, 8:30 am to 5 pm.

[email protected]

Critical Services – Including child protection, by the Multi-Agency Safeguarding Hub (M.A.S.H)

1-800-534-2273 or 945-0545

[email protected]

Support for protection of the elderly

[email protected]

Needs Assessment Unit (NAU)


[email protected]

Anyone seeking to access services from the NAU as a first-time client should first complete this pre-assessment form.

Legal advice

Legal Befrienders are offering free confidential legal advice on the following issues:

  • domestic violence
  • immigration
  • maintenance
  • matrimonial property

945-8869 on Tuesdays, 7 April, 14 April, 21 April, and 28 April from 5:30 pm to 6:30 pm.

For future information call the Family Resource Centre at 949-0006.

Cayman Islands Crisis Centre

24-hour Crisis Hotline

1-800-534-2422 or 943-2422

[email protected]


Port Authority of the Cayman Islands

Due to space limitations, persons who have imported cargo are encouraged to clear and collect their goods as quickly as possible. Exemptions may be granted from the soft curfew for a named person to collect goods. This exemption is valid only to collect cargo at a specified date and time.

To request an exemption to go to the Port Authority of the Cayman Islands warehouse, call the PACI Billing Office on 949-2055 / 914-3789 / 914-3786 or email [email protected].

Customs & Border Control

To request an exemption to clear air cargo that arrived before or during the COVID-19 public health emergency, call Customs & Border Control on 244-4959 or email [email protected]. Alternatively, you may use CBC’s online portal to submit a Customs declaration.