Registry up-grades online services

The Cayman Islands General Registry
introduced a new and improved menu of online services recently.

The introduction of these services
took place at the Grand Cayman Marriott Beach Resort, with Leader of Government
Business McKeeva Bush opening proceedings.

The new services are centred around
the website, which aims to bring together all the services
offered by the registry. The site offers improved functionality for retail and
commercial customers, including online application for copies of birth, death
and marriage certificates and online payment facilities.

However, it is the corporate side
that is expected to have a greater impact on the functioning of the registry.

“Customer service is and must be
our number one priority. During these tough economic times we can appreciated
the value of maintaining the latest technological standards as we constantly
compete to maintain our leading position in the global financial arena,” said
Mr. Bush.

The ease of use of the new system,
as well as the improvements made to both the Islands On-line Registry
Information Service and the Electronic Document Management System is also
expected to enhance the experience of conducting business in Cayman.

“We aim to uphold our position as a
leading global financial services centre and we understand the importance of
keeping abreast with the latest technological innovations, thus differentiating
ourselves from other jurisdictions and underpinning our position as a leader,”
according to Mr. Bush.

Apart from improving service
delivery, the system could also hold cost saving implications for both government
and its clients.

“The introduction of the paperless
filing system for commercial clients is but one example of these new cost
savings. It reduces storage overhead and increases staff efficiencies in other
areas. The implementation of these systems ensures responsiveness,
effectiveness and transparency, all representing an integral part of our
ongoing commitment to offer quality products and services to our local and
global clientele,” Mr. Bush said.

He also lauded Registrar General
Cindy Jefferson-Bulgin for her and her department’s hard work to put the system
in place.

Ms Jefferson-Bulgin said that every
feature integrated into the new system has been designed with a view to
improving the delivery of services and by extension the efficiency of the

The launch included an interactive
presentation demonstrating the improved functionality of the new website.
Attendees were introduced to the ease of setting up accounts and payment
options, as well as information retrieval.

The system also introduces new
functionality such as the online filing of directors and officers. Certificates
of existence, incorporation and strike-off will also be available online.