FAQ

I registered, but haven’t received an activation email.

Please check your spam/junk folder. Sometimes, activation emails are caught by spam filters. If you still cannot find the email, or if you deleted it by mistake, you can contact us. Please provide us with the email used to register, and your name. Also, please note there may be a delay while we manually activate any account.

 

I was a member on the previous Compass website. How do I log in?

If you have been a member of our previous site, your information was imported into this one. To log in to this site, you will need a valid username and a password.

If you were unable to log in with your email address, please try your username.

 

How do I find my username?

If you would like to retrieve your username, please use the Reset Password feature. You will receive your username via email, along with the option to reset your password.

NOTE: Most past comments have been imported, with a user assigned to each. However, your profile will only list comments made after January 18th, 2016.

Thank you for participating, and we hope you enjoy our new website.

Click here to reset password, or to retrieve your username.

Please check your spam folder if you don’t see the email in your inbox within a few minutes.

 

How do I comment on an article?

To comment on an article, you need to be a registered user and you need to sign in. We do not accept anonymous accounts, and we will give preference to those with real names. Click here to register with us.

Once you fill out the form, an email will be sent to you. You will have to open this email and click on a link to verify your email address.

If you do not see an email in your inbox, please check your spam folder.

Once you are registered, go to the article you wish to comment on. Scroll down to the bottom of the page and add your comment. If you’re not logged in, you will need to sign in.

 

How do I reset my password?

Please visit this page: Reset Password. You will receive your username via email, along with the option to reset your password. If you don’t receive an email within a few minutes, check your spam folder.