Senior members of the Cayman Islands Postal Service met with Cayman Brac residents last week at the Aston Rutty Centre to discuss the introduction of the new postcode.
The Brac meeting was the first in a series of eight Town Hall meetings scheduled by the CIPS so that residents of the three islands can discuss the new postcode and any concerns they might have about postal service, said a CIPS press release.
During the 90-minute meeting audience members asked Postmaster General Sheena Glasgow various questions, ranging from the new postcode to why inter-island mail takes so long to get from point A to point B and why mail is being returned to sender.
Ms Glasgow thanked everyone for attending. She explained the postcode and reminded audience members that the postcode was a gradual process.
‘I don’t want residents or businesses to throw away their stationery. I repeat, we expect that it will take 12 to 18 months for 99 per cent of businesses and residents to use the postcode. I am pleased to see that some people and business are using the postcode already; however, there are some who will use it and others who will need more time.’
Ms Glasgow also explained the mail pipeline and what happens to inter-island mail. ‘I am not going to tell you that it is never the fault of the Postal Service, because we do make mistakes. However, we do not have direct control of the delivery and transportation processes. Once we drop the mailbags off at the airport, it is out of our hands,’ she said.
She went on to say that if she had the budget she would purchase a plane for inter-island mail transportation, and she told residents that in the past that the Postal Service has chartered a plane during Christmas season. However, she said, CIPS is paying Cayman Airways Express for transporting the mail.
Some seniors who receive Social Security cheques from the United States asked if the new postcode would affect the delivery of their cheques. Ms Glasgow assured them that instituting the postcode would be a gradual process, and that she would write the US Social Security Administration to update them on the Cayman Islands’ new postcode.
The Postmaster General also urged Brac residents to fill out the form permitting the CIPS to pass on their complete address to local companies and to spread the word that CIPS is working with Brac companies to help them update their customers’ billing information.
‘I was pleased that nearly 50 people turned out. I left the meeting with a good feeling. I believe that these persons now have a better understanding of the new postcode and that they will begin to use it and also to meet our addressing standards.’