I was so surprised to read about Mr. Southway and now Mr Brendan Sherlock’s huge water bills.
The exact same thing happened to us while we lived at Prospect a few years ago – in a month we were on vacation for part of that month!
As we were also threatened with disconnection should the bill not be paid, we also paid the ridiculous bill and moved on.
It was just amazing that the very next month’s water bill went back to the normal level with no checks being done to our meter nor any leaks being found and repaired since that bill.
I think someone at a high level needs to do an investigation to determine exactly how many people this occurred to.
Before these two articles I never heard of it happening to anyone else.