Housekeeping champions to be recognised

Celebrating 10 years of the ‘Heavenly Bed’

To celebrate 10 years of the Westin’s ‘Heavenly Bed’ around 50 housekeeping champions are being celebrated locally at the hotel in recognition of the thousands of beds made and laundered by them.

The housekeeping staff members who have been at the Westin Casuarina Resort since 31 August, 1999 have made over 50,000 beds and laundered over 100,000 pieces of linen.

Housekeeping department staff

Pictured, from left, are some of the housekeeping department staff who will be recognised. Back row: Enelicio Torres, Devaney Solomon, Marcia Hamilton, Yvonne Bodden, Paulette Robinson, Keturah Hazel, Venice Green. Middle Row: Charmaine Maxwell, Deloris Powery, Jacqueline Bodden, Alice Hera, Marlene Rankine, Juanita Welds, Erica Eden, Grace Nixon, Janet Hodgson, Pearlyn Bryan. Front Row: Delva Ebanks, Jennifer Rankine, Ericlyn Rivers, Dorothy Hyde, Daphne Balfour, Joy Ebanks, Yvonne Myles, Olive Morrison, Hyacinth Williams. Not shown: Veronica Banker, Marcia Moore, Martha Carranza, Carol Ebanks, Phylis Sweeney, Vinnette Connor, Alicia Clarke, Joy Edwards, Arlene Rivers, Chamrene Robinson, Kathleen Salmon, Claudette Stephenson, Joan Triana. Photo: Cliodhna Doherty

The recognitions to the many members of the housekeeping department will be given at a special celebration in honour of the ‘heavenly bed’ this Thursday evening, 13 August. The celebration will be called the ‘Heavenly Unwind’ and takes place from 6 to 8pm at the Westin Casuarina Resort and Spa pool deck.

Some of the staff members are already no strangers to receiving awards. Two of them, Ms Delva Ebanks who has been at the Westin for 13 years and Ms Charmaine Maxwell, who has been with the hotel for 11 years, are both previous Stingray Tourism Award winners, amongst other accolades they have received from Columbia Sussex and Westin.

Two graduates of the Tourism Apprenticeship Scholarship Programme, Hyacinth Williams and Erica Eden, are also amongst the 50 awardees.

‘I feel proud. I feel like a million dollars,’ said Ms Hyacinth.

‘I feel like there’s been a good effort and after that effort there’s been a good reward,’ said Ms Erica.

All the recipients are current employees and some of the longest serving employees from this group have been at the hotel for nearly 14 years.

‘We pride ourselves with the longevity of the housekeeping department. They have customers that they still do correspondence with – birthday cards and Christmas cards,’ said General Manager of the hotel Dan Szydlowski.

Since the introduction of the Heavenly Bed 10 years ago, Westin has added products to create the Heavenly Bath and the Heavenly Crib that can be experienced at the Westin Casuarina Resort and Spa on Grand Cayman.

Speaking about the ‘Heavenly Unwind’ celebration, Westin Service Culture Trainer Pat England explained that the event is open for anyone to attend.

‘We’re going to have one of our beds out at the poolside on display,’ she said, adding that people can test its comfort level. A heavenly crib will also be on display.

They will also be offering food and drink, including samples from their award-winning bartender Khi Leonard.

There will be drawings for Heavenly towels, Heavenly sheets, Heavenly robes, Heavenly shower curtain as well as a grand prize Heavenly three-night stay at the Westin Harbour Island in Tampa, Florida and air transportation by Cayman Airways. Attendees must be present to win the prizes.

‘I feel proud. I feel like a million dollars’ – Hyacinth Williams, housekeeping department, Westin Casuarina Resort.