Gov’t computers on the blink

A
cooling system failure in the Cayman Islands
government’s main computer data centre was blamed for widespread technical
problems in most central government offices over the past week.

Information
provided by the Computer Services Department indicated that the centre’s back
up cooling system also failed, causing the system to overheat.

Computer
services officials said the system failure was responsible for slowed data
processing.

Some
government computer users were unable to access files on their local computer
drives; others had to use personal accounts to send e-mails.

However,
Computer Services Director Gilbert McLaughlin said the cooling system failure
did not lead to any loss of central data or government databases.

“The
system’s security has not been compromised,” a government statement read.
“Access to individual user files and shared file servers are affected.”

The
initial outage occurred during the last week of January and continued to plague
government computer systems all last week.

Computer service providers Microsoft and Hewlett
Packard were contacted to resolve the issue, Mr. McLaughlin said.