The Department of Vehicle and Drivers’ Licensing has named Wanda McField as 2011 Employee of the Year.
“The Employee of the Year award is a celebration and recognition of the Department’s employees who each have delivered outstanding performances throughout the year,” said David Dixon, the department’s director. “The criteria for consideration are ‘above expectation’ or ‘exceptional’ performance appraisal ratings, and the same level of service on all assigned job duties. Nominees must demonstrate exemplary performance of activities that are above and beyond the scope of their assigned responsibilities.”
Ms McField was cited for having a good work ethic, combined with a good attitude and the ability to meet deadlines, by both her bosses and co-workers. This is the second time she has been recognised for her ability and attitude.
“One of the best things about giving Ms. McField a task is I know that it will be done in the timeframe that was set. I don’t have to worry it’s going to get done, and done well,” Mr. Dixon said.
McField has worked at the Department of Vehicle and Drivers’ Licensing for 23 years. She started on the counter, gradually earning a promotion to supervisor. In 2003, she was promoted to the accounts department as Account Officer No. 1.
“When work needs to be done, someone needs to do it, so I just get to it,” Ms McField said.
She attributes her strong work ethic to her father, Cardinal McField, now deceased.
“Even when he was very sick he got up and moved about,” she said. “That kind of attitude is an example to me, and I apply it in my daily life.”
“I try to instil my work philosophy into my three sons,” Ms McField said. “If work needs to be done, do it. Don’t wait until someone asks. Get to the task and help out your co-workers. There is an old adage, ‘many hands make light work’ and I truly believe that.”
Deputy Premier and Minister responsible for Vehicle Licencing, Juliana O’Connor-Connolly, said, “It’s a pleasure to know that our departments are working hard to deliver outstanding customer service and efficiency. This recognition is just our small way of letting our staff know we appreciate all their hard work.”
Ms McField was honoured at the Department’s year-end appreciation dinner.
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Now let’s see if The Department of Vehicle and Drivers’ Licensing can better staff the West Bay location. Seriously, one person servicing an overcrowded room full of people is ridiculous. It creates long waiting times (over an hour and a half as the 8th person in line) and frustrates people who have more important things to do with their time.
Employee of the year at the DVDL – what did she do, smile and show up on time?