The Ritz-Carlton, Grand Cayman has introduced a mobile application.
The interactive software includes Presidential Tips from Herve Humler, president and chief operating officer of all the resorts. Mr. Humler has seen and experienced all Ritz-Carlton hotels.
“In my role, I am fortunate to be able to visit all of our stunning locations around the world,” he said.
“I want to enrich a Ritz-Carlton experience for our guests further with details about the things I have found … I can now do that very easily and in real-time.”
Location-specific
GPS technology also allows the application to recognise when a guest has arrived at a Ritz-Carlton and can provide location specific advice, information and exclusive offers. With a tap of a finger, guests can learn more about local area culture and customs, concierge tips and the hotel’s art collection. The app also integrates The Ritz-Carlton World Concierge global recommendations from Four Square, the social media platform. New destination and landmark tips are populated by Ritz-Carlton Concierge across the world every week.
Guests can also easily keep up with a resort’s activity calendar so they’ll never miss a wine tasting, s’mores roast or activity for the children. And, just in case they need reminding, they can enable push notifications directly to the app’s message mailbox.
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