2012 Year in review

The level of activity at the Chamber of Commerce in 2012 in the areas of advocacy, membership, business, investor, visitor and government relations, programmes, events and communications is truly amazing.

Here’s a brief overview of the key achievements in all areas of the Chamber’s programme of work:

  • Recorded a membership retention rate of 92.06 per cent
  • Welcomed 66 new members
  • Adopted a three year strategic plan from 2012-2014
  • Coordinated 72 meetings with stakeholders in government, business, visitors and investors
  • Facilitated 54 training courses with more than 600 participants
  • Processed 172,051 emails and registered 105,066 unique visits from 181 countries to the Chamber’s websites
  • Released 200 press releases, media advisories and statements
  • Organised the fourth trade mission to Panama since 2006
  • Conducted six membership surveys
  • Reformatted and rebranded the annual Business Expo to CAYSHOP with 57 exhibitors participating
  • Graduated the third class of leaders for Leadership Cayman
  • Launched two new websites: www.showmethemoney.ky (new scholarship portal) and www.cayshop.ky (local shopping discounts site) and a Chamber mobile application
  • Launched Business Coaching Cayman, a pilot programme for small businesses in partnership with Shirlaws

These achievements were possible due to the active involvement and financial support of the membership, the Chamber champions, volunteer leadership and the dedication of the Chamber’s professional staff. Collectively, we have worked diligently to fulfill the Chamber’s mission to support, promote and protect the interests of the membership and the wider community.


Advocacy plays a vital role in the Chamber’s strategic agenda but none more so than last year as we saw greater emphasis on the needs of small to medium sized enterprises, the fourth trade mission to Panama, and the second Future of Cayman Economic Development Forum.

Engaging with local media, attending meetings with government officials, representing the members’ views on key government and private sector consultation groups and committees and expressing the views and positions on key socio-economic issues in the media has ensured that the memberships’ voice is heard on the key matters impacting the Cayman Islands economy and society.

  • Launched the Small Business Committee
  • Organised “Business Coaching Cayman” specifically for small businesses
  • Released the first annual State of Small Business survey
  • Released the third annual State of Business survey
  • Provided opinion papers on issues such as the liquor license fee increase, gender equality, proposed new term limits, the Government budget, National Pensions Bill, trade & business licensing proposals and the Data Protection Bill
  • Supported the Cayman Enterprise City proposal
  • Took a stand on the “One Person One Vote” issue
  • Maintained contact with membership opinion through a number of surveys
  • Released the second Economic Crime survey
  • Released Public Service Customer Satisfaction survey
  • Released proposed Community Enhancement Fee survey
  • Promoted the Future of Cayman economic development initiative
  • Organised the second Future of Cayman Forum

Membership Services

There are only bene­fits to joining the Chamber. We exist to support, promote and protect your interests as a private business owner. We are always striving to give the best value for your membership dollar. When you talk, we listen.

We have taken the following steps this year to improve our service:

  • Released the new Chamber Mobile Application
  • Increased promotion of member events and news in This Week at the Chamber email blasts
  • Continued to sign-up new participants for CAYSHOP Discount Card programme
  • Continued to offer conference space for members at lowest available rental rate
  • Launched our interactive scholarship website showmethemoney.ky
  • Increased Professional Development & Training Centre offerings and in-house courses
  • Maintained contact with membership by releasing six membership surveys
  • Released the Economic Crime Survey and produced a detailed report
  • Kept membership current with important news updates and public announcements


Work has continued on the Chamber’s communications strategy to re­flect our current vision and objectives. We are continually looking at improving ways to reach our membership and community in the most effective ways. There are many aspects of the day to day role of our marketing communications but these are a few of our accomplishments of 2012:

  • Developed and produced the showmethemoney interactive scholarship website
  • Assisted with the rebranding of the Business Expo to CayShop
  • Created the new website cayshop.ky
  • Produced four CHAMBER magazines
  • Created and maintained Facebook page for Chamber of Commerce
  • Created and maintained Twitter account for Future of Cayman
  • Updated and produced new Chamber retractable banners
  • Updated Leadership Cayman materials
  • Updated Mentoring Cayman materials
  • Updated Future of Cayman materials
  • Designed the Chamber’s 2013 Desktop Calendar

Programmes & Events 

We connect our members to the community through a variety of programmes and events. We do this by creating greater awareness of our sponsoring members whilst providing an excellent way to give back to the community through education and self-improvement programmes, environmental awareness initiatives, educator and student appreciation awards, and fun high profi­le events.

We also provide great networking opportunities and business support as well as ­first class professional development programmes. We have accomplished the following events and programmes this year:

  • Expanded offerings for the Professional Development & Training Centre
  • Organised successful Careers, Education, Training & Jobs Expo (more than 30 member businesses/organisations participated)
  • Completed selection process for Leadership Cayman 2013 and updated programme content
  • Organised successful Earth Day Roadside Clean-Up with more than 1,500 volunteers
  • Organised successful annual Charity Golf Classic
  • Matched 46 students with member business leaders as part of the Mentoring Cayman programme
  • Awarded prizes to students at graduation ceremonies at JGHS, Triple C, St. Ignatius Catholic School, Clifton Hunter and the C.I. Law School
  • Organised 6 Business After Hours events in partnership with Cayman Conference Centre, Camana Bay, Beyond Basics Day Spa, Scott’s Marine, Diamonds International, and Island Companies
  • Organised 6 BE INFORMED series presentations
  • Organised a successful re-branded CayShop event at the ARC, Camana Bay
  • Launched “Business Coaching Cayman”
  • Hosted our 4th Panama Trade Mission
  • Held a “Global Outlook 2012” seminar in conjunction with RBC
  • Hosted a “Lunch and Learn” session with the Cleveland Clinic
  • Worked with Tower Marketing to organise the 2nd Future of Cayman Forum
  • Organised an information session on the new Gender Equality Law

For further information about the Chamber’s activities in 2012 please visit www.caymanchamber.ky and download the Chamber’s annual report.