A number of Cayman’s young professionals are taking another step in their professional development by enrolling in the Certified Business Professional Program on Leadership and Customer Service offered by Softech Computers, Limited as part of an ongoing education and training plan.
The Certified Business Professional Program is an international credential that validates and develops professionals by establishing a foundation-level, industry neutral certification, said a Softech press release. This enables employers and candidates to have a platform for development not only of job-related but also of important life skills that transcend the work environment into many aspects of living.
The program was developed by industry-wide and cross-platform job tasks analysis and consultation with key industry representatives to ensure effectiveness and applicability.
The workshops, lectures and hands-on sessions provide the training and learning environment to maximize the candidate’s potential. This ensures that the candidate is exposed to functional business tasks and gains practical exposure to the work environment, the release said.
The effectiveness and value of this program is attested to by student comments such as, ‘I learnt the importance of listening, consulting and communicating not only with the public but with my co-workers’; ‘The course taught me how to develop strategies to meet my organization’s goal’; and ‘I learnt the importance of practising effective customer service and how to motivate and encourage myself and my fellow staff members.’