Two security officers at the Ritz-Carlton have been labelled heroes after they resuscitated and stabilised a guest who collapsed at the hotel last Thursday evening.
A paramedic who attended the scene said the two officers – Jason Hanlon and Irving Williams – probably saved the man’s life.
Mr. Hanlon and Mr. Irving, both officers in the Ritz-Carlton’s Loss Prevention Department, which includes security and medical staff, were called to attend to the collapsed guest on Thursday night.
When they arrived at the scene they discovered the guest had stopped breathing and had no pulse.
The men, who both have formal paramedic qualifications, administered three shocks to the guest with a defibrillator.
They managed to get his pulse beating again and, by the time paramedics arrived on the scene, the man was breathing on his own.
Paramedics took the man to George Town Hospital where he was joined by his family and a Ritz-Carlton duty manager. The guest was later transferred to Florida by air ambulance for further treatment.