Phone company Nokia has confirmed that defective chargers it has recalled have not been shipped to the Cayman Islands.
Nokia is recalling 14 million chargers worldwide and offering users of the faulty models a free exchange due to a potential shock hazard.
However, the United States and Canada are among the countries where the chargers are available and people who bought their phones there recently should check if their charges are among the models affected.
Vivian Kobeh de Palacio, director of communications for the region said the defective chargers were unlikely to have been sold in Cayman.
‘We haven’t received reports of these charger models being shipped to [the] Cayman Islands, however, if a consumer wants to check if he or she has one of these particular chargers, he needs to go to Nokia’s website,’ she said.
Consumers are advised to check the site chargerexchange.nokia.com which contains information on how to identify the charger and the process to exchange it by location.
The affected chargers are AC-3E and AC-3U models, manufactured between 15 June and 9 August this year; and the AC-4U model, manufactured between 13 April and 25 October this year.
The Nokia-branded chargers were manufactured by a third-party supplier, BYD Electronic Company of China.
The company says the plastic covers of the affected chargers could come loose and separate, exposing the charger’s internal components and potentially posing an electric shock hazard if certain internal components are touched while the charger is plugged into a live socket.
Nokia says it is exchanging the chargers as a precautionary measure and there have been no reports of anyone being injured by the faulty chargers.