IT providers Ignition and Fiderus have entered into a strategic alliance to deliver local solutions and expertise to customers in Cayman. Through this alliance, Ignition and Fiderus will provide an on-island private cloud and data storage solution together with disaster recovery, 24/7 service desk support and on-site support.
The partnership builds on Ignition’s expertise in online backup, disaster recovery, cloud and service desk solutions, as well as Fiderus’ expertise in on-site services
Offshore IT and cloud services provider Ignition recently invested in establishing a local platform in a state-of-the-art facility in Cayman. This will provide high-availability secure hosting for clients’ critical data and applications infrastructure. Local organisations will have the ability to have their data and applications hosted in Cayman in a secure facility with the option to replicate that data to one of Ignition’s other hosting centres in Curacao, Bermuda or Nova Scotia, Ignition said.
Graham Pearson, CEO of the Ignition Group said, “With Fiderus we’re well and truly placed to deliver the highest possible levels of solution offerings and customer service to the local Cayman market.” The additional platform will also strengthen Ignition’s existing network of hosted facilities in Curacao, Bermuda and Nova Scotia, supporting clients in 23 countries and across multiple time zones.
Technical support and outsourced IT services firms Fiderus will provide local on-site platform support as well as expert local on-site services to joint customers.
“Our mission is to deliver excellence in the IT services that we offer. We expect our abilities to deliver to businesses what they demand from their IT functions to be enhanced greatly by our collaboration with Ignition,” said Kent Green, managing director of Fiderus. “There is tremendous synergy between the organisations and this alliance will increase the depth and capabilities available to the Cayman marketplace. The depth of service provided by Ignition and Fiderus through this is simply unsurpassed by any other local provider.”
Through this alliance Ignition and Fiderus provides IT and cloud solutions to businesses of all sizes and industries in Cayman.