Cayman Airways has expanded its presence on Cayman Brac, opening a new ticket office and reservation center and expanding its cargo facility.
The ticket office initially employs two people and will deal with inquiries from customers on the Brac, as well as serve as an overflow line for customers in Grand Cayman.
A recruitment drive to fill a handful of additional posts will begin shortly, according to a joint news release form the airline and the Department of Tourism.
The ticket office is located in the Charles Kirkconnell International Airport Plaza.
Tourism Minister Moses Kirkconnell said, “The call center will not only bring new job opportunities to Cayman Brac but will also offer residents and customers dedicated and specialized services for all their travel needs. This is a significant achievement and on behalf of the government, I commend and thank Cayman Airways for their continuous support of the Sister Islands.”
Cayman Airways President and CEO Fabian Whorms said passengers coming in and out of the Sister Islands accounted for some 20 percent of the airline’s traffic.
“The opening of these new offices in the Brac is an important step in our long-term commitment of working with the government to drive economic development in the Sister Islands. Our Sister Islands activities are extremely important to Cayman Airways,” he said.
Mr. Whorms said the call center in Cayman Brac, once fully staffed, would back up Grand Cayman’s call center. Open from 8 a.m. to 5 p.m. Monday to Friday, the center can be contacted on 948-2535 or 948-1437.
Paul Tibbetts, executive vice president of finance and commercial affairs, said the airline was also opening a cargo office and storage facility.
“This new location expands our cargo facilities from just a desk and counter at the airport, to a brand new office with greatly increased warehouse space,” he said.