Cayman Airways is urging its passengers to check-in on time following many passengers ignoring check-in time requirements and causing the airline delays.
The airline is reminding passengers that airport check-in for international flights closes one hour before departure time and warns that passengers who miss this deadline will be unable to travel on their flight.
“In addition to satisfying regulatory requirements, the closing of check-in one hour prior to departure also ensures that our passengers have sufficient time to clear security and make it to their gate for an on-time departure,” said Ivan Forbes, Cayman Airways, vice president of airport operations.
Olivia Scott Ramirez, the airline’s marketing and communication manager, said, “We do have a high volume of customers not adhering to the check-in time requirements, which oftentimes causes delays, so this is just a reminder, especially as we head into the busy summer travel season.”
For all international flights, Cayman Airways recommends that passengers arrive at the airport two to three hours prior to departure. Passengers who check-in online at www.caymanairways.com are advised to arrive at the airport at least 90 minutes before departure to drop off luggage, or one hour before departure if they have no check-in luggage.
Cayman Airways also reminded passengers traveling on domestic flights between Grand Cayman and the Sister Islands to check in at least one hour prior to scheduled departure and that check in will close 30 minutes before departure.