Two retire from government frontline

Two civil servants, who for many years have been the first point of contact for members of the public who walked into the Government Administration Building or called the main government phone number, are retiring. 

Hope Stephenson, a receptionist at the front desk, spent her last day at the office on Friday. Beatrice Chisholm, known affectionately as Ms. B, is the switchboard officer for the main government phone line; she retires in June.  

The women each have more than 25 years of experience working with government. 

Acting Facilities Manager Troy Whorms said Ms. Stephenson had carried out her duties at the reception desk with “grace, efficiency and an absolute commitment to excellence.” 

Of Ms. Chisholm, who transfers an average of 300 calls a day to 62 government agencies, he said, “Her consistently pleasant demeanor to customers and colleagues in the face of such a workload demonstrated the impact that strong customer service values have in frontline staff.” 

Earlier this month, Governor Helen Kilpatrick, several ministers and other high-ranking government officials hosted a reception to celebrate the longtime civil servants and presented them with 25-year service awards for their contributions.  

Beatrice Chisholm, left, and Hope Stephenson, who are retiring from government, with their 25-year service awards. In the back row, from left to right, are Fisher ‘Porter’ Wright, Troy Whorms and Adam McLaren, all members of the Facilities Management Department.