For many women in Cayman in need of advice, the first port of call may be one of the social media community groups on offer.
One such group, Women in Cayman, was created in October 2017, and is utilised by those seeking advice on various topics, from local services, shopping and shipping to beauty tips, activities and kids’ camps.
It is also used by the community to report on current events such as power or water outages, delayed flights, traffic conditions and restaurant or product recommendations.
Those looking for roommates, helpers, and cleaners also turn to this trusted network of women, as do those posting items that may have been lost or found.
On Wednesdays, members are encouraged to promote local charities or fundraisers, as well as their businesses and services.
CREATING THE GROUP
The founding administrators established the group to create a positive local community where women could network, support, and uplift one another.
“We also believed it was essential to cultivate a more democratic environment compared to our experiences in other groups,” says group administrator Maureen Miller, who noted one incredible group whose administrator imposed particularly unpopular rules.
“This experience motivated us to step up and create an alternative group that offered the same type of networking, but fostered greater inclusivity.”
The group reached 1,000 members in less than three months, and was at 6,000 by April 2021. Today, more than 10,000 members use the Facebook group.
ADMINISTRATORS
In the early days of the group’s existence, five administrators gave significant time to monitoring the group.
“We were in the process of finding our footing, unifying our group policies and general ethos, and navigating the various challenges inherent in managing community forums,” explains Maureen.
“Moderation required ongoing discussions among the admins, careful consideration of what content should be permitted, and frequent communication with members.”
The work has become easier due to enhanced group rules and a supportive group membership, and now two administrators continue the work.
VITAL RESOURCE
Maureen sees daily evidence of the group’s effectiveness as a support network.
“There are countless examples that illustrate the group’s power – whether it’s a lost item being returned to its owner, a problem being swiftly resolved, or a heartfelt request for help being met with compassion,” she says.
“Time and again, the women in this community have come together to support those in need, offering donations, emotional assistance, and taking action against serious injustices.”
One of the most striking periods for Maureen was during the COVID-19 lockdown.
“This challenging time not only tested our island but also showcased the incredible spirit of our members. (Travel agent) Fiona Brander consistently provided updates on flight schedules and worked tirelessly to help clarify the ever-changing quarantine and vaccination policies,” she says.
“Simultaneously, Nikole Poirier dedicated herself to ensuring that pets were adopted abroad and that families could repatriate with their beloved animals.”
Also, during lockdown, a family, including a pregnant mother, became unexpectedly stranded in Cayman waters. The Women in Cayman community rallied together to provide essential baby items and support.
“Additionally, we’ve witnessed members like Shyvon Hydes coordinating food deliveries for those in need and Cici Rainford stepping up as a community leader in West Bay, offering invaluable advice and encouragement,” says Maureen.
“These are just a few examples of how our members continually find ways to uplift the local community and support those facing challenges.”
Social media community support groups are of course not without challenges. Keyboard warriors, fuelled by anonymity, may express antisocial behaviours online, which may lead to conflicts within the group. Other issues are financial requests that may be exploitative.
“Overall, striking a balance between fostering meaningful discussions on important topics while maintaining a respectful and conflict-free environment can be challenging,” says Maureen.
“Our goal is to encourage positive engagement and build a supportive community while safeguarding our members and ensuring that the forum remains a quality, trustworthy space for all.”
Other social media support groups
KY MOMMIES – SUPPORT GROUP
▶ 5.9K members
▶ Created 7 Nov. 2012
▶ About: This group is for sharing, caring and friend-finding. There is also an associated sister site – KY Mommies – Nanny Finder.
WOMEN IN CAYMAN BRAC
▶ 982 members
▶ Created 22 Nov. 2021
▶ About: Answering queries for those living in or visiting Cayman Brac. Help locating grocery items, accommodation, and organising assistance for a wide range of needs.
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