The Maritime Authority of the Cayman Islands has completed certification audits in its George Town and United Kingdom Offices.
This is important in maintaining their leadership position in the shipping industry as the certification is globally regarded as the most comprehensive body of standards on quality management systems and practices and sets the global benchmark in standards of excellence.
The certification is designed to reaffirm customer satisfaction with products and services and certifies that a company or organisation is applying formalised business processes. It recognises organisations that can link business objectives with operating effectiveness.
“This is an important milestone for MACI in achieving its world-class status within the shipping industry,” said Joel Walton, CEO.
“The certification to ISO 9001:2008 quality standards is a reiteration of [the authority’s] commitment to continual improvement, a cornerstone in our journey towards excellence. The dedication and efforts of the entire [the authority’s] staff towards this goal underpins [the authority’s] unwavering commitment and ongoing pledge to customers to provide only world-class quality products and services.”
The authority’s accreditation status was awarded after an evaluation by BSI Management Systems on all the aspects of its management systems and business operations. The scope of the certification covered ship mortgage registration; advisory and marine survey and audit services; Cayman’s marine pollution prevention; maritime safety and security; seafarers’ welfare obligations under international conventions and codes and Cayman legislation for Cayman-flagged vessels; Port State Control for foreign-flagged vessels entering Cayman Islands ports and Casualty Investigation activities in relation to Cayman- flagged vessels.
The certification is designed to reaffirm customer satisfaction with products and service