LIME has announced plans to upgrade its fibre broadband Internet service after customers complained about service outages.
“On Monday we implemented a fix for the problem and have been following up with customers to ensure the issue has been resolved,” said LIME chief executive officer Bill McCabe.
“All tests indicate that customers should no longer experience this inconvenience and will be able to enjoy the full benefits of their superfast broadband.”
Some customers said their Internet cut out for hours on a daily basis.
Mr. McCabe said the company has determined the fault was with the modem.
“We are aware and have been working to resolve an issue where some fibre customers have had to reboot their modems.”
Approximately 300 customers were affected, Mr. McCabe said.