Magazine names Butterfield Bank of Year

International banking industry publication The Banker named The Bank of N.T. Butterfield & Son Ltd. and Butterfield Bank (Cayman) Ltd. recipients of its Bank of the Year 2014 Awards in the Cayman Islands and Bermuda. It is the second consecutive year that Butterfield has been named Bank of the Year in those markets.

In its selection process, The Banker’s global editorial team considers a bank’s financial performance, strategic initiatives, innovative use of technology and service delivery channels, and efforts to extend banking services to all parts of the community.

A full listing of Bank of the Year 2014 Award winners will be published in the magazine’s December issue.

Brendan McDonagh, Butterfield’s chairman and CEO, said Butterfield was recognized in Bermuda and Cayman for solid financial performance and continued efforts to enhance customer service and shareholder value.

Conor O’Dea, Butterfield’s senior executive vice president, International Banking, and managing director of Butterfield Bank (Cayman) Ltd., said the recent acquisition of the community and corporate banking business of HSBC was one of the key reasons Butterfield was named Bank of the Year in Cayman.

1 COMMENT

  1. I’m pretty sure their customers didn’t vote on this!

    I got transferred to butterfield when they acquired the HSBC customer base, and ever since they have done nothing but deliver poor service, make mistakes and be generally rude to me whenever I speak to them. It’s obvious to me that Bank of the Year award is more to do with profit than service.

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