Updated: Water still off in some areas

Water Authority workers in action following the earthquake.

Update (2:25pm) Water service has been restored to Mary Read Crescent and Windsor Park, which means all customers across Grand Cayman have now been reconnected, the Water Authority has advised.

Customers in these two areas are asked to open their shut-off valve. They should also monitor movement of their meter to ensure there are no leaks, the company stated in an update on the water service interruptions following Tuesday’s earthquake.

“All customers are reminded that should there be more aftershocks, further disruptions may be possible. The Authority will continue to carry out further detailed assessments of the water distribution network which may result in intermittent water service. The Authority thanks its customers for their patience during this restoration process,” the release stated.

Update: (1:15pm): The Water Authority advised that customers in East End and North Side will be without water for about four hours today, starting at 4pm, as workers repair a leak at the junction of Frank Sound Road/Botanic Road.

Earlier, the company said the work would begin at noon, but revised its timeline.

Also, customers who live in the area between the junction of Frank Sound Road/Bodden Road, up to the Red Bay Primary School will experience low pressure during this time.

Meanwhile, Mary Read Crescent, off South Sound Road, and parts of Windsor Park remained without water service today (Thursday, 30 Jan.), but the Water Authority said it expected service to be restored by the end of the day.

The Water Authority says further restoration efforts will need to take place to get water service back up and running in these areas as a result of sinkholes in the areas, given the complexity of the repairs required.

In a video statement, Water Authority Director Gelia Frederick-van Genderen said that since Tuesday’s earthquake, workers had to examine more than 300 miles of underground PVC piping and 2,000 valves across Grand Cayman for potential leaks.

She said “many unknown variables” made it difficult for the Water Authority to give an exact timeline of water restoration in certain areas.

It says operations crews are continuing to work diligently to restore service to the affected customers in these two areas.

The Water Authority is reminding customers that they may still experience low water pressure or intermittent service, as restoration efforts continue. Should there be more aftershocks, further disruptions may be possible, the authority added.


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