Travel authorisation applications submitted to Travel Cayman have been deleted due to a “glitch” in the system, the agency informed travellers Wednesday.
In a message sent to travellers, Travel Cayman stated, “We regret to inform you that as of 7:16pm on the 30th of November some pending Travel Requests were deleted due to a glitch.”
Travel Cayman asked travellers to reapply for permission to travel “as soon as possible”, saying it would try its “endeavour best to have your application processed promptly”.
Unvaccinated travellers or those travelling with an unvaccinated person, such as a child, are required to apply for a Travel Request. If this is granted, the travellers will be required to quarantine upon arrival in Cayman.
Another category of travel authorisation is a Travel Declaration, for people who are vaccinated and do not require quarantine.
The glitch deleting Travel Request applications is the latest issue to hit the Travel Cayman authorisation system. Incoming passengers have complained of receiving their authorisation to travel at the last minute, or only after making repeated phone calls to Travel Cayman. Some have also stated that they received their permission to travel after their flights had already left without them.
Travel Cayman told the Compass last week that it would be launching a new internal system on Tuesday, 30 Nov., that would address the delays in issuing the necessary authorisations.
The Compass has reached out to Travel Cayman for comment on the latest problems it is encountering and is awaiting a response.
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Unacceptable. PERIOD.
Come on Cayman. Do better!
“Travail” Cayman is full of glitches and not for for purpose. I was one of many whose e mailed Cert to Travel was sent hours after my flight took off last Thursday. It’s time we dispensed with this bureaucratic boondoggle and allow individual Caymanians and status holders at least, to travel to destinations such as the UK without needing permission to return to their own country, so long as they show proof of vaccination (HSA letter per existing protocol), and a negative PCR test at check in.
If you are a vaccinated tourist, you still gotta really, really want to come here to Grand Cayman among the vacation choices with these heavy handed restrictions….. and leave your children home.
This is not a “glitch.” It’s a failure.
Travel Cayman did a fantastic job while we had zero local cases. We now have one of the highest infection rates in the world due mostly to unvaccinated local residents.
Travel Cayman should now be disbanded and we should adopt the same rules as other countries.
For example France:
https://airheart.com/travel-bans/from/cayman-islands/to/france
Sounds like fate to me!! 🙂