All taxi and tour bus drivers are reminded of the Public Passenger Vehicles (1999 Revision) Regulations, which defines the hours in which drivers cannot pick up passengers along Harbour Drive, from Fort Street to Boilers Road.
The regulations state that in that area, between 6am and 6pm, drivers cannot pick up, or wait, for passengers.
Instead, ‘All taxi and tour bus drivers must go to the Port Authority holding ground, which is off the Thomas Russell roundabout, where they will be given a number to queue,’ said Acting Supervisor Roger Ebanks, of the Public Transportation Unit. ‘The Port Authority dispatcher will then dispatch drivers in the queue, in accordance with the authority’s procedures.’
Mr. Ebanks also noted that the Royal Cayman Islands Police Service, and PTU staff, will conduct spot checks to ensure that the law is followed.
‘The law clearly states that anyone found to be in breach is liable to have their permit suspended for up to six months,’ he said.
Reports from cruise ship visitors – and some taxi and tour bus drivers as well – of aggressive drivers have prompted the strong reminder about the letter of the law, Mr Ebanks said.
However, he also reminds drivers of the spirit of the law, and of Cayman’s trademark easygoingness.
‘Customer service helps to strengthen and expand the tourism market,’ Mr. Ebanks acknowledged. To further encourage good service, taxi and tour bus drivers, along with others in the tourism industry, will receive customer service training through the Department of Tourism’s PRIDE campaign, he added.