Cable & Wireless is pleased to know that all residents are safe following the passing of Hurricane Gustav. The company reports that all of its telecommunications systems remained operational through out the storm, keeping customers connected via mobile, fixed line and internet. However due to extended power outages and downed utility poles the following residents may experience diminished service:
Spot Bay & South Side of Cayman Brac .
West End of Little Cayman
Queen’s Highway area of East End on Grand Cayman
Cable & Wireless offers the following suggestions to its customers in areas affected by power outages:
Landline customers are encouraged to connect a phone that does not plug into an electrical outlet.
Broadband customers can connect to the internet by powering up their ADSL modem using a UPS or generator supply.
Residents are asked to not touch or cut downed telephone cables but rather report to Cable & Wireless 24 hour Customer Care centre at 611 along with any other faults.
Cable & Wireless encourages customers to remain in doors to allow emergency services and utility crews to assess and begin to work on damages.