Winners of the 2009 Governor’s Five Star Award for Customer Excellence were announced on Wednesday, 4 November at a Government House function.
Selected from 93 nominees, this year’s FACE winners are Deputy Chief Secretary Franz Manderson, Chief Inspector Angelique Howell, Environmental Health Officer Sydney Moore, Biohazard Waste Collector Clive Bennett and Cayman Brac Department of Sports’ Harold Sanford.
Governor Stuart Jack said it was a testimony to the esteem that many in the profession were held that ‘we managed this time, to receive 131 valid nominations for 93 civil servants’. He added that this confirmed that customers still receive quality service.
Mr. Jack then encouraged civil servants to keep building on their successes: ‘particularly during these challenging times when a smiling face, a courteous approach and willing hands can make all the difference’.
Also speaking at the evening event, Deputy Governor, Donovan Ebanks told civil servants to hold their heads high, despite the challenges.
He said: ‘Being a civil servant is seldom easy. So often, particularly in this ongoing period of economic stress, we become the scapegoats, widely accused of being overpaid and under worked,’ he said.
‘But there is an awesome amount of commitment, experience and skill in our civil service – a fact that gains special visibility whenever we work our way through national crises such as hurricanes Ivan and Paloma.
He added: ‘I am happy that a growing number of civil servants strive to regularly meet this standard and that the FACE Awards continue to highlight this fact.’