Telecommunications provider Flow experienced outages on Wednesday affecting its fixed-line services, including inbound and outbound calls.
“We are experiencing an outage with customers making international calls and some customers are experiencing issues calling locally due to a transmission failure,” Flow said in a statement.
Around 9 a.m. Wednesday, Flow issued notices to its customers on Twitter and Facebook about the phone problems. Full service was restored by 1 p.m.
The Chamber of Commerce received some comments from member businesses which were affected by the phone outages, Chamber CEO Wil Pineau said.
The phone problems reflected the results of a recent survey by the Chamber of the issues that companies are most concerned with.
“We recently surveyed our members and asked them to identify some of the top infrastructure issues,” said Mr. Pineau. “Internet speeds and access topped the list.
There was no specific provider identified in the survey but our members are seeking improved Internet speeds, access and reliability.”
In addition to the telecommunication shortcomings, survey respondents highlighted they were also concerned with waste management and the remediation of the George Town landfill as another important infrastructure issue that should be addressed.
The most important business needs identified by Chamber members were the costs incurred when doing business and business growth.