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Flow plans to complete island-wide fibre coverage within a year

Flow has announced that it will roll out fibre internet availability across all of Grand Cayman and most of the Sister Islands.

Business in brief

Harneys appoints new managing partner Harneys has appointed Nick Hoffman as managing partner of its Cayman Islands office. Marco Martins stepped down on 1...

Cisco donates free Wi-Fi access at 10 community sites

Global networking company Cisco donated the technology and equipment for the Wi-Fi hotspots to provide relief to the social impact caused by COVID-19.

Flow restores service after weekend of phone outages

Flow has restored service to its mobile customers who were left without phone coverage over the weekend, the company announced Monday. The telecommunications company stated...

Flash mob at Camana Bay sponsored by FLOW

A flash mob sponsored by FLOW took over Camana Bay on Friday evening.

OfReg proposes rules to prevent anti-competitive behavior

The Utility Regulation and Competition Office, known as OfReg, has released a set of proposed rules designed to curtail price fixing, bid rigging, and other anti-competitive practices among the companies it regulates.
Cayman Compass is the Cayman Islands' most trusted news website. We provide you with the latest breaking news from the Cayman Islands, as well as other parts of the Caribbean.

Flow launches integrated service

Flow has launched Quad Play, which packages Flow Evo TV, mobile, broadband and home phone services into one plan, starting at a cost of $199 per month.

​Getting ready for next month’s NCVO Radio-Telethon

Organizers of the 39th Radio-Telethon of the National Council of Voluntary Organisations are gearing up for next month’s fundraiser at the Prospect Playhouse.

OfReg pushing to increase regulatory fees

After facing a nearly $1.5 million operating deficit in 2017, the Utility Regulation and Competition Office, known as OfReg, is pushing for a number of fee increases across the sectors it regulates.

Faced with legal threats, C3 stops airing World Cup games

The telecommunications company C3 has stopped airing World Cup games after a brief legal dispute with Logic, the company that owns the exclusive rights to broadcast the tournament in Cayman.

Flow, C3 customers facing World Cup TV blackout

Rival cable companies will be forced to black out television channels carrying coverage of the World Cup football tournament, which starts next week, broadcast rights holder Logic has confirmed.

‘Futile’ to enforce public access TV

Television regulators consider it “futile” to attempt to enforce a licensing requirement for cable companies to provide a “free-to-air” public channel.
Cayman Compass is the Cayman Islands' most trusted news website. We provide you with the latest breaking news from the Cayman Islands, as well as other parts of the Caribbean.

Flow parent company reports downturn in 2017

Liberty Latin America – the parent entity of Flow – experienced a decline in revenue, operating cash flow, and new subscribers last year, according to its recently released 2017 financial results.
Cayman Compass is the Cayman Islands' most trusted news website. We provide you with the latest breaking news from the Cayman Islands, as well as other parts of the Caribbean.

C&W parent completes Caribbean split-off

Cable & Wireless parent company Liberty Global announced last week that it has completed the separation of its Latin American and Caribbean businesses – including the Cayman branch of Flow – into a separate entity called Liberty Latin America.
Cayman Compass is the Cayman Islands' most trusted news website. We provide you with the latest breaking news from the Cayman Islands, as well as other parts of the Caribbean.

Liberty Global to split off Caribbean operations

Liberty Global, the parent company of Flow and Cable & Wireless, plans on separating its Caribbean and Latin American businesses into a separate corporate entity by the end of the year, the telecommunications company announced in recent U.S. Securities and Exchange Commission filings.
Cayman Compass is the Cayman Islands' most trusted news website. We provide you with the latest breaking news from the Cayman Islands, as well as other parts of the Caribbean.

C&W ups already stringent security standards

Don’t let the nondescript appearance fool you: The gray, three-story Flow building on the corner of Eastern Avenue and Shedden Road is a crucial cog in Cayman’s economic engine.

Business in brief: Harneys appoints two new litigation partners in Cayman

Madeleine Heal and Nick Hoffman have joined Harneys’ Cayman Islands litigation practice as partners.

New Flow Kids app brings content to Caribbean

Flow’s younger viewers now have a kid-friendly service that delivers children’s content anytime, anywhere, on any device via the new Flow Kids app, specially developed by Toon Goggles, the top kids’ on-demand entertainment service. The Flow Kids app offers viewers approximately 1,000 hours of high-definition children’s content – thousands of fun and educational cartoons for boys and girls, live action shows, comedy, engaging games for preschool to older age groups – something for every child.

Flow’s top-up app wins award

Flow’s cashless mobile top-up app Flow Lend has advanced more than US$1 million in less than six months in mobile credit. Flow Lend offers top-up credit advances for regular customers.

Compass marathon photo competition winner

Puspa Rumba won the Cayman Compass prize draw for the Cayman Islands Marathon contest recently.

Telecom ‘Truth in Advertising’ rules require honesty

“Truth in Advertising” guidelines for telecom companies, published this week by the Information and Communications Technology Authority, require companies offering phone, internet and other services to be honest when marketing to consumers.

Regulator calls for local Internet exchange

Cayman’s telecom regulator and Internet service providers are in talks to set up local Internet Exchange Points in the islands to reduce the impact of outages on the undersea cables that connect Cayman to the rest of the digital world.

Business in brief: Ministry of Commerce attends small business conference in Orlando

Aviation Management Services announces business launch; Wauchope joins KB Associates; Digicel completes network investment program; Flow: Analysts’ data shows fastest telecoms provider

Utilities law written without advice of utility companies

Legal drafters penning an 82-page law to create a unified regulatory office for Cayman’s utility providers did not solicit opinions from the half-dozen affected companies, instead they only consulted their controlling agencies.
Cayman Compass is the Cayman Islands' most trusted news website. We provide you with the latest breaking news from the Cayman Islands, as well as other parts of the Caribbean.

Flow upgrading off-island connection

This weekend, telecoms company Flow plans to install new hardware for a major upgrade to the undersea fiber connection to Jamaica, one of the two “pipes” that allow Internet users in Cayman to connect with the rest of the world. The cable, connecting Grand Cayman to Cayman Brac and Jamaica, will get an added 100Gbps capacity.

Flow announces Brac broadband upgrade

Flow announced that fiber upgrades across Cayman Brac mean broadband customers there can now obtain speeds of at least 15 Mbps. “Numerous studies have found that, in general, broadband deployments have a positive impact on economic growth,” said Flow Cayman’s customer experience director, Daniel Tathum.

Telecoms will have to report outages or face fines

New rules issued by Cayman’s telecoms regulator mean that licensed companies will have to report outages or could face fines. Cayman’s phone providers, most notably Cable & Wireless, known as Flow, have recently had a number of high-profile outages.

Flow: Fiber cut in Miami led to day-long ‘degradation of service’

Telecommunications operator Flow has identified the cause of Tuesday’s 10-hour “degradation of service” as a “fibre cut” in Miami.

ICTA criticizes FLOW’s communication in outage

IT overseer Information and Communications Technology Authority said Wednesday it was “fed up” with local telecommunications company FLOW after the group did not notify the regulator of Tuesday’s 10-hour islandwide service outage.

Cable & Wireless Communications increases subscriber base

Caribbean and Latin American telecommunications provider CWC reported that it has grown its mobile business by 148,000 subscribers, or 4 percent, to a total subscriber base of 3.7 million in the first quarter of its business year starting in April.

Flow president makes the rounds to resolve ICTA issues

Flow president Michele English spent two days in a whirlwind of meetings with Cayman Islands government ministers and regulators this week.

Flow 800m sea swim set for Saturday

The annual Flow 800-meter sea swim will be held on Saturday on Seven Mile Beach.

Some candw.ky email accounts compromised

Hackers have taken advantage of the candw.ky email platform to steal sensitive information from some email accounts, authorities said.

Flow land lines suffer outage

Telecommunications provider Flow experienced outages on Wednesday affecting its fixed-line services, including inbound and outbound calls.

Phone and Internet outage worries telecoms regulator

Tuesday’s phone and Internet outage, caused by a lightning strike that affected an underwater cable connecting Cayman to the digital world, has regulators with the Information and Communications Technology Authority worried about the country’s telecom infrastructure.

Lightning knocks out Internet

A lightning strike along one of the submarine cables that connects Cayman’s Internet to the rest of the world knocked out Internet service for many on Grand Cayman Tuesday evening.

Kids get into the Flow

Children explored some of the latest technology in Flow’s Tech Kids inaugural project this month.

Internet companies blocking pirated content

At least two Internet companies in the Cayman Islands are now preventing customers from streaming movies, television and other content not licensed for broadcasting in the Cayman Islands.

Gaelic heritage builds cultural bridges

When it comes to opening lines of communication and understanding, sport has proven time and again to bring people of all stripes together. That is...

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