New technology helps Scotiabank customers take control

Scotiabank announced new enhancements to its alerts feature, which will give customers more control of their banking. In addition to transaction alerts and security alerts, the bank now offers credit card controls. With credit card controls, customers can turn their credit card off or deactivate international or online transactions. A notification can be sent when a customer reaches the maximum limit.

Transaction Alerts include ATM withdrawals, debit or credit card purchases, transfers and daily or weekly balance notifications.

All Scotiabank customers enrolled in online banking will now automatically receive security alerts, which include signing in from a new device, password modification, change of access codes or additions to payees and transfer recipients. All alerts are accessed through the Scotia Online Banking website or the Scotia Mobile App and are sent by email or an app push notification. While security alerts are automatically turned on for all online banking customers, all other alerts can be selected and customised based on customer preferences.

Scotiabank & Trust Cayman Managing Director Dwight Burrows said the “new features are a great way to help customers monitor their account activity”.

All new features were designed based on customer feedback and are useful tools to better manage their accounts and monitor account activity.

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