HSA expands pharmacy services to new location  

The HSA Smith Road Centre Pharmacy.

Starting Saturday, 4 April, the Health Services Authority will be dispensing prescription refills for CINICO and private insurance members with 100% coverage from its new location on the first floor of the Smith Road Centre.

Pick up from this location will be for refills requested on or after Friday, 3 April, the HSA advised.

Prescription refills requested before 3 April are available for pick up at the Cayman Islands Hospital as usual.

“We are pleased to expand our pharmacy services in our efforts to expedite each interaction,” said HSA Chief Pharmacist Colin Medford. “The new pharmacy refill location will provide more convenient options for persons to pick up prescription refills while maintaining a safe social distance of 6 feet.”

Smith Road Centre pharmacy refills can be made by:

  • Phone – Call between 9am and 5pm, 244-7542
  • WhatsApp – send a photo of your refill prescription label to 925-6534
  • Online – fill out the online form on the HSA website hsa.ky
  • Dropbox – refill drop box service is located outside of the Cayman Islands Hospital Pharmacy
  • In person

HSA’s Smith Road Centre Pharmacy Hours are Monday to Friday, 9am to 5pm, and Saturday and Sunday, 9am to 4:30pm. All refills will be ready for pick up at the Smith Road location within 24 hours.

The HSA in a press release said the Smith Road Centre location is for CINICO and private insurance with 100% coverage only. There will be no cash transactions at this location.

New prescriptions for all customers must be picked up from the main hospital pharmacy as normal.

The HSA noted that the Cayman Islands Main Pharmacy hours comply with the current curfew:

7am – 5:30pm, Monday – Friday

8am – 5:30pm, Saturday and Sunday

8am – 5:30pm, public holidays





Photo: HSA Chief Pharmacist at the new Smith Road Centre Pharmacy location.



Brooke Moore, Marketing & Communications Manager

[email protected] or [email protected]




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