The requirement for visitors to go into a portal to upload their vaccination records in order to come into the island concerns me.
My husband and I were vaccinated in Cayman last winter. Once the Health Services Authority portal was available to set up an account so our vaccination records would be available for verification, if necessary, I started that process. I made a mistake in the application and when I submitted it I received an email telling me to go back and fix it. That has proved impossible. The application process says I’ve already submitted it.
I can’t log in without a password but I didn’t get far enough in the process to set up a password. After several email exchanges with the HSA saying they would look into it, three weeks later I have heard nothing. We are left in ‘portal limbo’ and are now unable to have our vaccination records accessed.
If the proposed customs/immigration portal is like the HSA portal process, it’s going to be a nightmare for visitors trying to do what the government wants for entry. That’s not going to help bring back visitors.
Cindy Smith
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