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A hardware store that used infrared thermometers to screen customers for signs of COVID-19 during the pandemic was among almost 100 Cayman Islands entities investigated for data protection breaches in 2020.
Records of duty concessions granted to a developer, public high school exam results and decisions of the Labour Tribunal were only made available to the public after intervention from the Ombudsman.
Delays and, in some cases, outright failure to respond to public concerns were highlighted by investigators as key issues, following 59 complaints of “maladministration” by government departments in 2020.
Following a complaint by a man who claimed police unnecessarily used force to restrain him, the Ombudsman has found that the officers had restrained him to prevent him from swallowing cocaine found during a search.
The ombudsman has issued an enforcement order to the Department of Agriculture to stop collecting personal data from customers purchasing its retail items, after it failed to comply with an earlier recommendation to cease gathering the information.
The Office of the Ombudsman received a total of 34 data breach reports during the first three months of 2021.
Ombudsman Sandy Hermiston has ordered St. Ignatius Catholic School to destroy all recordings of a performance evaluation meeting with a member of staff, after finding that the school had no legal basis for making the recording.
The Ombudsman has ruled that the government's Lands and Survey Department must make historical claims on local land open to the public.
The ombudsman has ordered the Registrar of Companies to stop collecting personal data from company shareholders who are not beneficial owners under the beneficial ownership provisions of the company registration process.
In the Cayman Islands, any individual holds the right to request information of government and public authorities. This right first came into effect in January 2009 through the Freedom of Information Law, later amended in 2018 to include data protection considerations.
The Ombudsman's Office has launched an investigation into the arrest of a 23-year-old Bodden Town man, who was taken into custody on Sunday following a police chase.
In its first full year in operation, the Cayman Islands Office of the Ombudsman received 230 cases, nearly two-thirds of which related to police complaints.
When the first Cayman Islands ombudsman, Sandy Hermiston, stepped into the job in September 2017, her office immediately assumed years’ worth of backlog.
Details of the pay-out to the former head of a dysfunctional government department can remain secret, the Ombudsman has ruled.
Details of the pay-out to the former head of a dysfunctional government department can remain secret, the Cayman Islands ombudsman has ruled.
Police complaints made up a vast majority of cases filed in 2018 with the Cayman Islands’ Ombudsman, the body tasked with investigating complaints against government entities.
Government has declined to reveal the details of any settlement with former director of Department of Environmental Health Roydell Carter after an open records request from the Cayman Compass.
A police officer accidentally discharged his firearm during a search last Thursday, striking a police vehicle.
An appeal made to the Office of the Ombudsman over a Freedom of Information request in September 2017 has resulted in an eight-page report which asks the Ministry of Finance and Economic Development to make an apology to the applicant.
Sharon Roulstone was just named the Cayman Islands new deputy ombudsman in January, but she’s already been seconded to another government department for a post that is expected to last for at least a year, possibly two.
Today's editorial cartoon
Ms. Hermiston can expect to face some resistance from entrenched interests, politicians, regulators and civil servants who may be perfectly content with “business as usual.”
Sandy Hermiston of Canada has been appointed as the first ombudsman of the Cayman Islands, a position created under provisions of the Ombudsman Law, 2017. Ms. Hermiston will serve as Complaints Commissioner and Information Commissioner.
The Cayman Islands Cabinet has proposed a start date of January 2019 for strict privacy protection rules that will affect every private and public sector entity involved in processing someone’s personal information.
The Cayman Islands government is hiring for four positions to staff the new Ombudsman Office, due to start operations later this year.
Long-awaited, controversial changes that will have a profound impact on the Cayman Islands financial services industry will be on the agenda next month in what is likely to be the final Legislative Assembly meeting of the current Progressives-led coalition government.
Abolishing the independent offices of the information commissioner and complaints commissioner, newly released legislation proposes to create an ombudsman’s office to oversee open records requests, complaints of government maladministration and public complaints against the police.
A government ombudsman’s office, expected to be created under new legislation early next year, will be given the power to investigate public complaints against police officers – including the police commissioner.
Our editorial cartoon.
The en masse resignations of four lawmakers (Bernie Bush, Eugene Ebanks, Ezzard Miller and Alva Suckoo) from the Complaints Commissioner committee are important not so much from a “practical” standpoint as from a “political” one.
If you wish to lodge a formal complaint with or about the Cayman Islands government, the primary question is: Who do you call?
Separate employees with “specialist” skills will staff the proposed Cayman Islands ombudsman office, which is set to encompass the activities of public complaints, police complaints and the information commissioner.
Recommendations from a September 2014 government consultant’s report by the Ernst & Young accounting firm have been pared down to 57 areas which the civil service intends to “progress,” according to a report released last week.
Around 10 “serious complaints” are made about police every year, according to an analysis of the likely workload of a new police complaints unit by the Deputy Governor’s Office.
The man who is to be largely responsible for the implementation of Cayman’s data protection legislation, if and when it is approved by lawmakers, has warned that the bill may not pass muster with the European Union if government moves to a combined “ombudsman” office, as is currently planned.
Government is pushing ahead with a proposed merger of the offices of the Information Commissioner and the Complaints Commissioner, despite concerns the move will dilute the effectiveness of both watchdogs.