This is a letter of thanks, albeit a little late, to publicly complement the CIDoT staff for a job well done.
In March, our company had over 100 persons booked and confirmed at a popular Seven Mile Beach condo property. We had received the confirmation long before the end of 2005.
They had requested the property as many of them had visited Grand Cayman and had stayed there before.
Air transportation from Nashville, Tennessee, transfers and local activities were all confirmed and fully paid prior to arrival. This was for a seven-night stay during one of the most heavily travelled US holidays, Spring Break.
Airline tickets had been issued, No other property in Cayman could accommodate such a large group during Spring Break, with a wide range of accommodations.
Less than four weeks before arrival,, we were advised that the property would not be completed and signed off by the different entities of government in order for visitors to stay there; still so much work to be done after Ivan.
Spring Break; over 100 persons; all fully paid; no where to stay. They all wanted to be at the same property.
We checked with every other property we work with; 26 in Grand Cayman alone. Not one had that amount of space with the variety of accommodation units.
Finally, they were accommodated in seven properties stretching the length of SMB, from GrandView, Regal Beach Club, LaCovia, CoralStone, The Westin, London House, and Discovery Point Club. Many were graduating seniors and they still wanted to make the trip.
A meeting with Ms Pilar Bush on a quick business trip to GCM in mid February, proved to be most rewarding. After explaining the situation, and that they were still hopefully planning to visit, she offered DoT help for them; most unexpected, but thankfully accepted. I made a trip to Nashville and advised the group of the cooperation DoT would extend.
A welcome banner awaited them upon arrival at the airport and a get together reception was held at the Beach Club Colony Hotel along with a welcome packet.
The reception was serviced by Ms Rhonda Cornwall and Ms Annick Jackman.
Comments from the group for these two young ladies are outstanding. A local steel drum band made it complete. A great time was had by all
Special thanks also to Mrs. Marlene Bodden of Regal Beach Club for the full use of their facilities for allowing a pizza night around their pool area and discounts given by Mrs. Judy Wight of Pizza Hut.
To say the least, all went extremely well for the group. The travel agent who organized the group is most grateful for the efforts of the DoT staff, going the extra mile to make sure that her clients had a truly memorable experience in our little island paradise.
Thanks to all the other staff at DoT who made this possible. Quick turnaround on emails and phone calls with Kathy Jackson, Bridget Amos and Shomari Scott were wonderful. I am sure there are others I have not mentioned. You know who you are………..thank you.
For over 20 years we have been privileged to work with many people and properties in the Cayman Islands. This was definitely one of the most challenging situations we have had to date.
The travel agent is getting calls from the group leaders to book for 2007.
A job well done DoT.
A big Texas thank you from the staff at The Cayman Connection in The Woodlands, Texas. Your efforts are appreciated.
Wendy Bolz – President