British Airways customers travelling between Grand Cayman and London or Nassau, were saved travel headaches this week when just yesterday the impending strike was averted.
And thankfully, the flights on the above route, most of which had been cancelled, have all now been reinstated for the week.
British Airways announced yesterday that a strike by its cabin crew had been cancelled. The strike would have resulted in the cancellation of all flights between Grand Cayman and London or Nassau Wednesday, Friday and Saturday of this week. Today’s flight from London Heathrow to Grand Cayman had also been cancelled.
But this chaos has now been averted and spokesperson for British Airways Americas’ office Michele Kropf confirmed to the Caymanian Compass yesterday afternoon that the previously cancelled flights between Grand Cayman and London or Nassau had all been reinstated.
Ms Kropf said that due to the late reinstatement of flights, some planes out of Heathrow might not have full catering services on board today and tomorrow.
However, customers booked to travel on flights departing London Heathrow without full catering will be offered vouchers at check-in that they can redeem in retail outlets in the terminals. She advised customers to visit the website www.ba.com for more information.
The airline is advising passengers booked onto another carrier and who are satisfied with this arrangement, to remain with this option.
BA is advising customers who have requested a refund from the airline that this will be processed in the normal way. However if they wish to rebook onto their original flight, they will be able to purchase a new ticket at the same price as their original flight.
‘We are advising customers who do not have a confirmed booking or who have not been rebooked not to come to the airport without calling us first on freephone 0800-727-800 or speaking to their travel agent,’ reads the airline’s website.
Because of the then-impending strike, the airline issued a statement on Friday saying it would permit any customer due to travel on a BA flight cancelled by the strike to claim a full refund, rebook their flight for a later date or be rebooked by BA with another airline.