If all phone and internet systems fail in the Cayman Islands, a new satellite communications system is available now for government and emergency response teams to contact the outside world, according to the Governor’s Office.

Prompted by communications issues that arose following devastating storms in the Caribbean last year, the British government is equipping its overseas territories that face threats from disasters, such as hurricanes, with emergency satellite communications, said Matthew Forbes, head of the Governor’s Office in Cayman.

The Cayman system was tested on the roof of the Government Administration Building in George Town on Thursday, Sept. 6.

Mr. Forbes told the Cayman Compass that after the havoc wrought by two successive hurricanes, Irma and Maria, in the British Virgin Islands last year, “we decided we needed better satellite communications to be able to basically talk to the outside world if all communications get knocked out.”

Mr. Forbes and Danielle Coleman, director of Hazard Management Cayman Islands, were both deployed to the British Virgin Islands following last year’s hurricanes, and witnessed firsthand the challenges faced in the aftermath, including lengthy telephone and internet outages and a complete loss of communications with outlying islands.

Cayman now has a range of communication systems, including a large static unit, which was erected for Thursday’s test run on the roof of the Government Administration Building – home to both the Governor’s Office and the National Emergency Operations Centre. “What that does is enable us to run a communications center from within the Government Administration Building … and maintain contact with London and other countries and regions, or ships,” Mr. Forbes said.

“This helps to ensure that agencies in the U.K. and the region are able to coordinate with government teams on the ground and provide essential relief effectively,” he added.

The new communications equipment also includes a portable static satellite system “which we can take out into [the] middle of [a] field somewhere and create a WiFi bubble and phone system,” Mr. Forbes said. Those mobile units can be taken anywhere around Grand Cayman or the Sister Islands, if necessary.

The new communications system also includes handheld satellite telephones, which can be used anywhere.

“This provides quite a step change in the communications reliability of the islands,” Mr. Forbes said of the new equipment, which the U.K. Foreign and Commonwealth Office funded and supplied.

Mr. Forbes said the testing of equipment and regular training for personnel is vital to ensure that key staff members are familiar with the operation of the communications system.

He said the tests had been successful and the system was ready to be used immediately in the event of a disaster locally.

Support local journalism. Subscribe to the all-access pass for the Cayman Compass.

Subscribe now