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As Cayman continues to roll out its COVID-19 measures, the Workforce Opportunities and Residency department has also implemented policy changes to reduce public interaction.

In a statement over the weekend, WORC announced that it is encouraging all customers to utilise its department phone numbers and email addresses to avoid in-person attendance at its offices at Apollo House West “for the safety of both staff and customers”.

“Given the potential for COVID-19 to cause significant socio-economic impact to the Cayman Islands, the team at Workforce Opportunities and Residency Cayman (WORC) is actively evaluating and making changes to our policies and service delivery methods as necessary to responsibly maintain continuity of operations,” the statement said.

With the increasing number of unemployed expatriate and Caymanian workers, WORC said, “We are pursuing strategic solutions to connect Caymanian job-seekers with employment opportunities and support services. Our Employment Service Officers are equipped for remote working, and as such they will proactively establish contact with our current and newly registered Caymanian Job Seeker customers to offer specialist guidance, support, and assistance via phone and video conferencing.”

As of Friday, and until further notice, WORC will no longer provide passport endorsement stamps.

“If your Work Permit has been approved and you have received a Work Permit License (approval letter), do not come to the WORC office. Your Work Permit License (approval letter) will act as the authority you need for any travel purposes,” it said.

Applications submitted between 20 March and 20 May will not require a medical “in the interest of reducing the burden on medical personnel and facilities”, the department said.

“Additionally, applications related to medical and essential services personnel will be considered on a priority basis to assist in rapidly surging critical resources.

While we manage resource constraints internally, we ask for customers’ patience where delays are experienced in relation to applications for the grant of a Work Permit, Permanent Residency, or Caymanian Status,” it added.

Customers dropping off applications have been asked to place completed documents and payments (cheques are preferred) using a drop bag that will be given at the WORC office door.

Customers will be asked to fill out the drop bag details and leave this with WORC staff for processing.

Caymanian Employment queries

If you have registered  and have not yet been contacted, we ask that you reach out to the one of the Employment Service Officer listed below:
Rohan Webster – 244-4020 or [email protected]
Felipe Terc – 244-4026 or [email protected]
Priscilla Powery-Livingston – 244-4021 or [email protected]
Tania Ebanks – 244-4023 or [email protected]

If you are Caymanian job seeker and require assistance contact:

Shantannia Bryan – 945-9672 or email [email protected]

Please be reminded that for matters relating to the administration and enforcement of the Labour Law and Pensions Law, customers can contact the Department of Labour & Pensions at 945-8960 or email [email protected]

Work permit enquiries

If you have not received your Work Permit License (approval letter), contact:

WORC Call Centre – 945-9672 or Customer Care WhatsApp  925-7199 or email [email protected].

Job Registration and Job Postings
Using a laptop, tablet, or desktop computer, Job Seekers and employers can register and interact with our JobsCayman platform. Unfortunately, due to technical constraints, the JobsCayman platform cannot currently accept registrations or job postings via mobile phones.

Employers and Job Seekers who are already registered, are encouraged to visit www.worc.ky for ‘How To’ guidance while additional assistance can be accessed by calling 925-9639 or emailing [email protected] 8am – 4pm Monday thru Friday.

Training & Development
Workshops have been cancelled for the next 2 weeks, however, key team members are accessible via phone or email from8am – 4pm Monday thru Friday:
Passport2Success – Paul 925 5827 |  [email protected]
Ready2WorkKY – Antonette  926 6286 | [email protected]
National Training & Development – Dianne 925 7230 | [email protected]

Complaints
Customers wishing to lodge a complaint should do so by email only, by contacting [email protected].

Full coverage: Coronavirus

 

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