To address complaints that some COVID vaccination records are not being immediately updated or are inaccurate, the Health Services Authority has issued a form through which individuals, such as those planning to travel soon, can request that updating their QR codes be expedited.
A HSA spokesperson told the Cayman Compass that the uploading of information regarding new vaccines is ongoing, but “When we receive specific requests from persons needing their vaccine update for travel, this is expedited.”
The form includes a field where a person can outline the issue with their vaccination record – for example, if it is missing, – and requests that the individual upload a copy of their paper vaccination documentation.
The HSA is also addressing situations where personal information, such as the spelling of a name, dates of birth or contact details of next of kin, is incorrect.
It advises people in those cases to update their information on the MyHSA portal under ‘Patient Information’ and click ‘Set update request’, after which a member of the HSA team will be in touch to update the data. People can also email [email protected] with the information that needs changed, but should expect to wait three to five days for a response.
Anyone who has not registered for the MyHSA portal, through which a person’s vaccination and testing records, as well as other medical data, can be uploaded, can do so at this link – https://www.hsa.ky/our-services/patient-portal-info.
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Interesting. The government expects all incoming tourists to have perfectly documented QR codes or CDC confirmation of their vaccinations.
Yet it seems that the HSA is having difficulties with documentation of its own citizens.
This seems to be an example of the old quote, “Do as I say, not as I do.“