Topic: URCO
Regulator orders Flow to stall plan to drop candw.ky email service
Telecoms regulator URCO has ordered Flow not to cut off its legacy candw.ky email account service in Cayman.
Utilities regulator and government strengthen collaboration to enhance market oversight and consumer protection
The Utility Regulation and Competition Office announced it is reinforcing its collaboration with the Government of the Cayman Islands as part of a continued effort to strengthen regulatory oversight, improve transparency and deliver better outcomes for consumers.
Regulator addresses fuel price increase message circulating
The Utility Regulation and Competition Office addressed a message currently circulating that claims retail fuel prices will increase to $7.00 per gallon this week and urges motorists to rush to filling stations.
CUC and regulator reach agreement on additional power capacity
The electricity regulator has approved a 'certificate of need' proposal by the Caribbean Utilities Company, bringing to an end a dispute that had delayed bids for new power generation on Grand Cayman.
Letter to the Editor: Why Cayman pays more than the UK for Internet service
https://www.ofreg.ky/news/urco-response-to-the-cayman-compass-article-on-internet-costs
Regulator considers fining Flow over delays on cell tower-sharing
The telecom regulator is considering fining Flow $400,000 fine over delays relating to sharing its cell towers with competitor Logic.
Musk celebrates as Starlink awarded Cayman’s first satellite licence
Cayman’s Utility Regulation and Competition Office has issued the first licence under its new satellite service provider licensing framework to Starlink Cayman Islands Ltd.
ICT consumer protection to be beefed up, OfReg says
Better protection for customers of tech and telecoms firms is on the cards, the sector regulator has pledged.
Regulator steps in over FLOW outages
The Utility Regulation and Competition Office says it is intervening to address "persistent" outages of FLOW services.
Satellite decision will boost Cayman communications
The Utility Regulation and Competition Office has created a regulatory framework that allows satellite firms to sell telecom services on the islands.
C3 wins court victory over unpaid fees
A Grand Court judge has ruled that broadband company C3 Pure Fibre is not required to pay several years of unpaid back fees to the industry regulator.
URCO launches public consultation on proposed Truth in Advertising Rules
The Utility Regulation and Competition Office has launched a public consultation with regard to the proposed Truth in Advertising Rules.
Telecoms regulator calls out Flow for TV outage
The Utility Regulation and Competition Office (URCO) issued a press statement on Wednesday expressing its concern for the ongoing outage of Flow's television service across the Cayman Islands.
Utilities law written without advice of utility companies
Legal drafters penning an 82-page law to create a unified regulatory office for Cayman’s utility providers did not solicit opinions from the half-dozen affected companies, instead they only consulted their controlling agencies.
Cayman Water calls for utility law rewrite
Cayman Water has asked government to withdraw and rewrite a proposed bill investing a new utilities regulation office with broad unilateral powers to control the firm’s activities. The company says it was not consulted on the bill.
Utility chiefs cautious on new regulations
Utility chiefs have reacted cautiously to Monday’s publication of a draft law creating a unified commission to oversee water, electricity, telephone and fuel providers, while dissolving separate regulatory bodies previously responsible for each industry.
What the proposed utility regulation office will do
Under the new law, the Utility Regulation and Competition Office will create a four-member Risk and Audit Subcommittee, a Regulatory Committee, a Policy and Technical Committee for each regulated sector, and a Remuneration and Human Resource Committee, all drawn from URCO members.
