Digicel doubles staff in one year

In the past year Digicel doubled its employees to more than 2,000, expanding from seven to 20 markets.

‘The Digicel family has grown significantly in the past year and we are very proud of our staff’s accomplishments,’ Colm Delves, CEO of Digicel said in a company press release.

With a significant amount of growth over the past five years, Digicel has become a major employer in the region. Currently, more than 90 per cent per cent of Digicel’s staff is from the Caribbean. The company receives an average 400 resumes and inquires for employment each day according to Digicel’s human resources department.

Digicel reached this latest milestone through a combination of internal growth and acquisition. Almost one year ago, Digicel announced the acquisition of Cingular Wireless assets in the Caribbean and Bermuda, which quickly accelerated the expansion of its operations to several new markets. In April, Digicel closed its US$ 196 million acquisition of Bouygues Telecom Caribe establishing operations in Martinique, Guadeloupe and French Guiana, and in the same month launched operations in Trinidad & Tobago. Last month, Digicel commenced operations in Haiti, a market of more than eight million people.

As the employee base continues to grow, Digicel has made more investments in professional development including the recent introduction of its Digicel University, a comprehensive portfolio of mentoring and training programs for all staff.

Digicel’s ongoing commitment to developing staff and providing growth opportunities has paid off significantly in high employee retention rates. Many employees have been with Digicel since its launch in 2001, the release said.

The employee growth has been across all of Digicel’s markets including its headquarters in Jamaica.

The company has plans to develop a state-of-the-art facility to house its Jamaica and head office operations in New Kingston, Jamaica.