The Cayman Islands Postal Service and the Water Authority have partnered to provide customers with pay-at-post service.
As of Monday, customers will be able to pay their water and sewerage bills at their district post offices during regular opening hours.
Customers are asked to present their Water Authority bill along with their cash or cheque payment when using the new service. Those who require special assistance with a disconnection notice or who wish to make a partial payment, however, are requested to visit the Water Authority office.
‘We are excited to have entered into this partnership with the Postal Service because we can now offer several new payment locations for our customers closer to where they live and work,’ said Mrs. Joanna Welcome-Martinez, Customer Service Manager at the Water Authority.
Postmaster General Sheena Glasgow said she is pleased that the Postal Service is bringing yet another convenience to its customers. “Our partnership with the Water Authority brings us one step closer to offering Post Office customers a one-stop shopping experience.’
Minister of Communications, Works and Infrastructure, the Hon. Arden McLean, is also pleased that two departments within his ministry will be working together to offer residents a new option for paying their bills. ‘My ministry is committed to ensuring quality service within departments and to meet the needs of customers while establishing partnerships within, and outside government,’ the Minister said.
The addition of the Water Authority to the pay-at-post partnership means that customers on Grand Cayman are able to pay three major utility bills at their post offices: electricity, water and phone. Furthermore, customers are able to top up their Cable & Wireless and Digicel pay-as-you-go phones, purchase Cable & Wireless Phone 2 Go, and pay garbage collection fees.