Healthcare conference attracts global expertise to Cayman

Quickly developing into one of the Caribbean’s leading healthcare conferences, Cayman’s annual 20/20 Healthcare Conference is attracting some of the biggest names globally in the management of healthcare. 

The conference takes place from 18 to 20 October at The Ritz-Carlton, Grand Cayman, for the third consecutive year.  

Underscoring the global nature of this year’s conference, sponsors, presenters and delegates from the United States (Florida, California, Virginia, Ohio, New York and Missouri), Canada and delegates from Caribbean countries, such as Bahamas and US Virgin Islands will join local healthcare experts and conference attendees for an in-depth analysis of this year’s conference theme:‘Patient-Centred Care: Achieving Quality Outcomes’. 

Among the extensive list of top healthcare professionals scheduled to present is Dr. Mercedes Dullum, an award-winning cardiothoracic surgeon, who is Medical Director, International Services for Tenet Healthcare. Dr. Dullum has been named as one of the top cardiac surgeons in Washington DC, where she served as one of the managing directors of a multi-physician, multimillion dollar practice.  

Dr. Dullum oversees the clinical operations of Tenet’s international programme, developing clinical operation systems and quality standards. She will be assessing techniques that work in the field, while still increasing the patient experience. 

Dr. James Merlino is the Chief Experience Officer of the Cleveland Clinic health system, and is a practicing staff colorectal surgeon in the Digestive Disease Institute. He is also the founder and current president of the Association for Patient Experience and a recognised world leader in this emerging field. It is his responsibility to lead initiatives that improve the patient experience across the Cleveland Clinic Health System. His presentation will discuss, among a broad list of topics, why a patient’s first philosophy should be at the centre of every healthcare organisation’s strategy. 

Award-winning broadcast journalist, Barbara Ficarra, who is a leading voice in healthcare social media, is another leading professional in her field, will be analysing the overall topic of the rise of digital technology for better patient engagement. Ms Ficarra is a freelance writer, medical blogger, speaker, health educator and a featured writer for The Huffington Post, and is on the front lines of healthcare as a registered nurse. She is an administrative supervisor for at a large university medical centre and covers multiple medical and surgical units, critical care, oncology, cardiology, psychiatric unit, women’s and children’s services, and emergency trauma department.  

Dr. Richard Buck, an independent organisational and health care strategist based out of St. Louis, Missouri was the Naval Medical Officer and CEO at the Naval Hospital. He has received international recognition for his leadership in patient centred care. He brings a magnitude of experience to this conference and will be speaking about how healthcare providers can incorporate patient centred care into busy schedules. 

Dr. Lawrence Friedman is professor of paediatrics and medicine at the University of California, San Diego. His main responsibility includes medical directorship of a large faculty practice and oversight of ambulatory quality and safety, managed care and ambulatory clinical practices. Dr Friedman will also be presenting at the conference, looking specifically at defining quality outcomes from the patient, provider and payer perspective, as well as looking at some of the innovations that are driving quality improvements and quality measurement of healthcare services. 

Another senior figure in the field of healthcare, Steven Thompson, CEO at Johns Hopkins Medicine International and Senior Vice president of Johns Hopkins Medicine, will be analysing the issue of improving the health status of individuals and communities via a number of different strategies. Mr Thompson has over 25 years’ experience in various positions within academic medicine and academic health centres. 

Cynthia Hastings-James, Co-founder of Cookson James Loyalty Inc. and, is another expert in her field, enjoying over 15 years of innovation in health promotion, medical education and marketing, with a particular focus on digital solutions. Ms Hasting-James looks forward to sharing her knowledge on the use of incentives with patient-centred approaches to improve health and wellness with the 20/20 Healthcare Conference audience.  

Mark Scotland, the Cayman Islands government’s minister of health, is delighted that individuals of such high calibre have agreed to attend this year’s event. 

“Each year we have seen Cayman’s 20/20 Healthcare conference grow in stature and content, making it one of the most important meeting of medical minds anywhere in the region,” he confirms. “This year we look forward to expert analysis and debate that will help the Cayman Islands shape its healthcare policy for years to come. We are extremely grateful to all our speakers, delegates and sponsors for joining us in producing what we believe will be a first-class healthcare conference.”  

In conjunction with the Ministry of Health, other sponsors include Premium Plus sponsor Tenet Health, Health Services Authority, Tower Marketing, Admiral Administration, AIS, Health City Cayman Islands, Chrissie Tomlinson Memorial Hospital, 21st Century Oncology, Health Diagnostics Laboratory, Johns Hopkins Medicine, Cleveland Clinic, Cerner, BritCay, Jackson Memorial International, University of California-San Diego Health System, Simplifi, LIME, Sunshine Suites, Cayman Airways and the Caymanian Compass. 

The conference is free and open to the public and everybody who is interested in healthcare in the region is encouraged to attend and enjoy these and more lively presentations. 

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