Digicel has welcomed some new staff members to the Cayman Islands team.
Three young Caymanians have been recruited and are being trained in key positions in two of the company’s busiest departments, states a Digicel press release.
In keeping with the company’s commitment to provide excellent customer service, Erika Conolly and Sasha Carrig have been employed as customer care agents, while Crystal Gomez has joined the Marketing department as marketing executive.
The new additions to the Digicel team join the 22 employees already on staff at the company’s corporate offices.
Customer Care Agent, Ms Conolly, 18, joined the company in December 2004 and is responsible for billing, customer service queries, phone repairs, and phone activation. She grew up in George Town with her parents, Clifton (Papi) and Barbara Conolly. She graduated from St. Ignatius Catholic School where she obtained seven GCSE passes. She plans to continue her education at ICCI to attain an Associate’s Degree in Business Administration. In the future, Ms Connolly plans to take advantage of career opportunities at Digicel, including the company’s extensive on-the-job training programmes. She hopes to grow with the company and excel in the Customer Care department. She enjoys socialising with her friends on the weekends and her hobbies include, softball and swimming.
Ms Carrig, 19, also joined Digicel in December, She was born and raised in Cayman, graduated from Triple C School with a High School Diploma in General Studies. She plans to attend the University of Tampa to pursue a Bachelor’s degree. Although She is undecided about her future career path, she is hoping that her time at Digicel will help further develop her skills and guide her educational plans.
In her free time, Ms Carrig enjoys creative writing, drawing, painting and volleyball. Her parents are Steven and Kay Carrig.
Ms Gomez, 20, is the newest addition to the Digicel team, joining in February.
As marketing executive, she supports the Marketing department in areas including marketing materials, events, public relations, promotions, and administration. Ms Gomez graduated from Triple C School with a High School Diploma in Liberal Arts. Prior to joining Digicel, she worked in event organisation with Vibe FM. She is attending the University College of the Cayman Islands to achieve an Associate’s Degree in Business Administration and intends to obtain a Bachelor of Science in Marketing at a university overseas. Her future plans also include pursuing further education beyond her first degree. She hopes to acquire further qualifications in Political Science and Law to help achieve her ultimate goal of becoming involved in local politics. Born and raised in the Cayman Islands, she grew up in George Town. Her parents are Kearney and Cathy Gomez. Her hobbies include reading, cooking, and writing.
Digicel Cayman CEO JD Buckley is delighted to welcome the new additions to the Digicel team: ‘I’m very happy to welcome Erika, Sasha and Crystal to the Digicel team. We are committed to providing excellent career opportunities for young Caymanians and encourage our employees to thrive within the company. We hope that the training and experience they receive at Digicel will equip them for their future development, both with the company and throughout their careers,’ he said.
In addition to its commitment to recruiting Caymanians, Digicel places strong emphasis on training. Erika and Sasha have undergone extensive customer service training, while Crystal is has already begun to receive on-the-job training in her role with plans to avail of training courses within the Pan-Caribbean Digicel Group.
Digicel Cayman places a strong emphasis on hiring Caymanians to staff the company’s local operations. In addition to the 25 employees in the company’s corporate office, Digicel has create an estimated 100 jobs in ancillary services, including independent Caymanian retailers, local contractors and other service providers.
Throughout its Pan-Caribbean operations, the Digicel Group directly employs almost 1,000 people. Over 90 percent of the company’s employees are from the Caribbean.
Since its launch in 2001, Digicel has become the fastest growing mobile telecommunications operator in the Caribbean. In four years, Digicel has become renowned for competitive rates, unbeatable coverage, superior customer care, a wide variety of products and services and state-of-the-art handsets.
By offering innovative mobile services and community support, Digicel has become a leading brand in the Caribbean and has placed the region at the cutting edge of mobile communications.
Digicel is incorporated in Bermuda and operates in eight countries including Aruba, Barbados, Curacao, The Cayman Islands, Grenada, Jamaica, St. Lucia, St. Vincent and the Grenadines. It is the largest GSM mobile operator in the region and plans to extend its footprint into other Caribbean countries.
The company is the lead sponsor of Caribbean sports teams including the West Indies Cricket Team, Special Olympics teams across the Caribbean and is title sponsor of the Digicel Caribbean Football Union Cup, which involves over 30 Caribbean countries and is an important qualifier towards the CONCACAF Gold Cup.
Visit www.digicelgroup.com for more information on Digicel.
Young Caymanians make a strong addition to Digicel Cayman’s local staff as the company continues to expand its operations. Pictured here are three of the company’s latest recruits , from left, Sasha Carrig, Erika Conolly, and Crystal Gomez. Photo: Submitted