Workmen accidentally sliced through an underground cable on Tuesday affecting Internet access at several government departments. The fire department, prison and police traffic department were among the locations affected, according to a statement from the Cayman Islands government’s computer services department.
The outage occurred when workers for communications company Logic accidentally cut government’s fibre optic cable during trenching work on Walkers Road.
Rex Whittaker said the government had been alerted to the problem at around 10.15am Tuesday.
“The computer services department immediately dispatched a technician to assess the damage and found that two fibre lines were cut between two man holes. It was determined that approximately 400 feet of fibre cable needed to be replaced.”
The work was completed Tuesday evening and all departments were back online Wednesday, according to a government spokeswoman.
Among those affected were members of the National Hazard Management Council, which was running through a hurricane simulation exercise at the airport fire station.
An underground cable being cut is one of a handful of issues you might not expect during a hurricane. But Omar Afflick, deputy director of Hazard Management, said his team had to be ready for anything in a natural disaster. He said the outage had provided an opportunity to test backup communication systems.
No other departments reported a significant effect on services or their ability to do business as a result of the outage.
The full list of locations affected also included the Campbells building, Cayman Centre, the fire department, Cayman Islands Environmental Centre, the Marco Giglioli building, BritCay House, customs, solid waste, public works and the National Roads Authority.
Attempts to reach Logic for comment by press deadline Wednesday were unsuccessful.