***Update, 1:00 p.m.***
The Department of Public Safety Communications advises that 911 calls from FLOW wireless phones started working around 9:30 a.m.
“The problem appears to be resolved, although DPSC has not received information from FLOW in regards to the reason for the outage,” according to the department.
The department remains in contact with the Information Communications and Technology Authority in regard to ICTA’s continuing investigation of the problem.
Emergency 911 calls are down for cell phone customers with FLOW, formerly LIME, according to the Department of Public Safety Communications.
Landlines and Digicel cell phones can still call 911. Emergency communications official said in a press release Friday morning that FLOW reported the outage at 5:30 a.m. and the company is “working on resolving the outage as quickly as possible.”
The department writes that the Information Communications and Technology Authority started an investigation into the emergency services outage.
The Cayman Compass will update this story as more information becomes available.