Topic: OfReg
Regulator orders Flow to stall plan to drop candw.ky email service
Telecoms regulator URCO has ordered Flow not to cut off its legacy candw.ky email account service in Cayman.
Regulator addresses fuel price increase message circulating
The Utility Regulation and Competition Office addressed a message currently circulating that claims retail fuel prices will increase to $7.00 per gallon this week and urges motorists to rush to filling stations.
Letter to the Editor: Why Cayman pays more than the UK for Internet service
https://www.ofreg.ky/news/urco-response-to-the-cayman-compass-article-on-internet-costs
Letter to the Editor: Cayman pays up to seven times more than UK for...
Writer says his research into Cayman's internet prices shows Cayman customers pay up to seven times more than UK for basic internet access.
Regulator considers fining Flow over delays on cell tower-sharing
The telecom regulator is considering fining Flow $400,000 fine over delays relating to sharing its cell towers with competitor Logic.
Musk celebrates as Starlink awarded Cayman’s first satellite licence
Cayman’s Utility Regulation and Competition Office has issued the first licence under its new satellite service provider licensing framework to Starlink Cayman Islands Ltd.
More telecoms firms sue government over fees
Two more telecoms companies have sued the industry regulator for millions of dollars over claims that fees imposed on them were illegal.
Cayman internet speeds ‘drastically’ improved, says Logic GM
Cayman’s communication sector is undergoing rapid disruption, with increased competition, infrastructure buildouts and a regulatory revamp.
ICT consumer protection to be beefed up, OfReg says
Better protection for customers of tech and telecoms firms is on the cards, the sector regulator has pledged.
Letter: Include a/c and refrigeration businesses in regulatory crackdown
Letter writer thinks air conditioning and refrigeration companies should be included in the regulatory crackdown on 'pop up' businesses.
Regulator steps in over FLOW outages
The Utility Regulation and Competition Office says it is intervening to address "persistent" outages of FLOW services.
Satellite decision will boost Cayman communications
The Utility Regulation and Competition Office has created a regulatory framework that allows satellite firms to sell telecom services on the islands.
CUC issues urgent request to supply more power
The Caribbean Utilities Company has issued a new proposal to swiftly address an urgent shortage in Cayman's power supply and to allow large-scale solar and battery projects to be considered as part of the mix.
C3 wins court victory over unpaid fees
A Grand Court judge has ruled that broadband company C3 Pure Fibre is not required to pay several years of unpaid back fees to the industry regulator.
Energy regulator scraps fossil fuel plan in out-of-court settlement
Energy regulators are rethinking a decision to commission a massive new investment in fossil fuels amid pressure to accelerate Grand Cayman’s switch to solar power.
Cayman issues historic tender for utility-scale solar project
The Utility Regulation and Competition Office has launched the largest utility-scale solar and battery storage project in Cayman's history.
Telecoms regulator calls out Flow for TV outage
The Utility Regulation and Competition Office (URCO) issued a press statement on Wednesday expressing its concern for the ongoing outage of Flow's television service across the Cayman Islands.
Solar power study released after lengthy open records push
Following years of pressure, a report by the utility watchdog OfReg recommending how much customers should be paid for generating solar power for national use has been released.
Telecoms firm Flow told to repair towers after hazard warning
Towers owned by a major Cayman telecommunications firm need urgent work to make them safe, a report by the industry's watchdog revealed on Wednesday.
Starlink satellite terminals hit Cayman shelves – but use remains restricted
The use of satellite internet for everyday use is still not permitted, but OfReg has started a consultation process to explore its use.
Telecoms company challenges ‘unfair and unlawful’ tax
Telecoms regulators may have been erroneously charging taxes that have no basis in law, according to a lawsuit filed by internet provider C3 which a panel of judges has ruled can proceed to trial.
Rate hike for solar panel owners adding to power grid
Utilities watchdog OfReg has approved an increase in how much owners of renewable energy systems are paid to add power to CUC's grid, following what the regulator described as "lacklustre" demand for the existing programme.
OfReg announces Land Mobile Radio device amnesty to address public health and safety concerns
Utilities regulator OfReg, has announced an amnesty period for businesses using professional land mobile radio devices that are not currently complying with Cayman’s licensing legislation.
‘Price control’ contemplated in internet market review
Telecoms regulators are contemplating price control measures to cut the cost of internet capacity as part of a ‘market power’ review across the sector.
Regulator orders satellite internet terminals removed from shelves
Cayman's telecommunications regulator OfReg has served cease and desist notices on local businesses blocking the sale of satellite internet terminals.
Damage caused by fuel tanker still being assessed
Department of Environment personnel are still assessing the damage to the shallow sea bed off the north eastern shore of Cayman Brac caused by the Sea Elephant oil tanker when it ran aground over the weekend.
CUC retroactively increases rates by 3.2%
Caribbean Utilities Company has announced a 3.2% retroactive rate increase effective as at 1 June.
Sonji Myles named interim OfReg chief executive officer
Sonji Myles been appointed the new interim chief executive officer of Cayman Islands utilities regulator OfReg.
Flow outage prompts queries from telecoms regulator
A Flow outage has left customers in Bodden Town without internet service, prompting utilities watchdog OfReg to call an urgent meeting with the telecommunications company.
‘Conflict of interest’ concern over CUC’s renewable energy bid links
Concerns have been raised over conflicts of interest for Grand Cayman’s monopoly utility company CUC as the island attempts to accelerate its transition to renewable energy.
Petrol buyers are being ‘ripped off’, says independent MP
OfReg needs to work harder to determine the quality of petrol, according to independent MP Chris Saunders, who said people are currently being “ripped off”.
C3 fails legal challenge over unpaid licence fees
Telecommunications company C3 Pure Fibre has lost an application for leave to seek judicial review following a lengthy dispute with OfReg over the non-payment of licence fees.
OfReg shuts down North Side gas station over non-compliance
Independent utilities regulator OfReg has halted fuelling operations at Jack’s Esso II in North Side for not complying with an environmental data request.
Telecoms operator C3 facing sanctions over $500,000 in disputed fees
A long standing dispute over the payment of licensing fees between local telecommunications operator C3/Infinity Broadband Ltd and regulator OfReg is heading for the courts.
FLOW slapped with $400,000 fine for unapproved price increase
Cayman telecoms provider FLOW has been slapped with a $400,000 fine for overcharging customers over a three-year period.
FLOW facing fines for overcharging business customers
Cayman telecoms provider FLOW will face financial penalties for overcharging business customers over a three-year period.
Power bills are soaring – here’s why
Residents across Cayman were left shocked by last month's power bills, the latest in a round of crippling cost-of-living challenges, but CUC and OfReg insist high temperatures not high profits are to blame for storing bills.
New push for wind power to aid Cayman’s energy transformation
Wind power may be the forgotten element in the Cayman Islands' spluttering efforts to shift to renewable energy, according to two entrepreneurs seeking to bring new technology to the islands.
Solar-powered container farm faces regulatory hurdles
Plans for a solar-powered container farm that would sell excess energy back to the grid cannot be approved in the Cayman Islands as currently envisaged, regulators have said.
OfReg’s new Consumer Council chairman quits over autonomy row
Less than three months after being appointed as the first chairman of OfReg's newly formed Consumer Council, George Ebanks has resigned, arguing that the utilities regulator is not allowing the council to seriously tackle customer complaints.
OfReg leadership visits Cayman Brac
Staff of utility regulator OfReg visited the Sister Islands to meet with regulated entities and toured the facilities of Island Energy Ltd, Digicel, Flow, Logic and Home Gas Ltd.
OfReg releases more capacity for renewable-energy programmes
Utility regulator OfReg has released 3 megawatts (MW) of additional distributed energy-generation capacity to two programmes that allow Caribbean Utilities Company customers to connect their small-scale solar systems or wind turbines to the electricity provider’s distribution system.
OfReg appoints Cayman’s first Consumer Council
Utility regulator OfReg has appointed seven members of the public to the Cayman's first Consumer Council.
World Cup games ‘free to air’ in historic deal
Football fans in Cayman will be able to watch key Word Cup games free of charge after regulators brokered a deal with cable company Logic, which had secured exclusive rights for the tournament.
CUC, OfReg reviewing solar programmes
The Caribbean Utilities Company and industry regulator OfReg have launched two separate studies to determine what is a fair price for solar providers and customers.
OfReg confirms no contamination in gas station’s fuel
Fuel sector regulator OfReg has confirmed via its own and independent laboratory tests that petrol and diesel at the BarCam Esso gas station contains no contaminants and meets international standards.
Flow investigated for overcharging businesses
Telecoms company Flow has acknowledged that it overcharged businesses by increasing rates without official approval, an ongoing investigation has revealed.
Fire reported at suspected illegal fuel storage site
OfReg has launched an investigation into a suspected illegal fuel storage site following a fire that erupted as a car was being filled with fuel at a private home in Mangrove Avenue in Prospect on Wednesday night, 7 Sept.
Game-changing 5G tech could be available in Cayman this year
Ultra high-speed 5G cell networks will soon be available in Cayman, bringing transformative change to how we live, work and play, regulators believe.
Regulator: No ‘rip off’ on petrol prices
With pump prices hitting unprecedented highs of $7 a gallon, regulators insist Cayman motorists are not being “ripped off”.
Solar power auction proceeding without government involvement
Plans for a new utility-scale solar farm are moving forward with OfReg insisting it cannot wait for government to pass the legislation and policy framework required to support its recently-announced intention to co-own renewable power plants.
OfReg boss: Fair competition key to lower prices
Transforming the energy market, ensuring fairness in a growing phone and internet industry and keeping an eye on prices for consumers are just some of the items on Peter Gough’s to-do list.
Regulator decides infrastructure sharing dispute between broadband providers
ICT regulator OfReg has resolved a long-running dispute between local broadband service providers Flow and C3.
Rubis fined $225,000 over 2019 tank leak
Fuel sector regulator OfReg has fined Rubis $225,000 for operational failures that led to a fuel tank leak at the Jackson Point Terminal in November 2019.
OfReg: Cayman fuel prices similar or lower than elsewhere in region
Utility regulator OfReg has a released the results of a regional price comparison survey that show fuel prices in Cayman are comparable to countries of similar size and much lower in some cases.
OfReg rejects water rate increase pending further review
OfReg’s board of directors considered a rate adjustment submission by the Water Authority at its monthly meeting last week but deferred a decision pending the review of further information requested from the authority.
Panton: ‘serious revamp’ needed at OfReg
Premier Wayne Panton has acknowledged serious capacity challenges facing OfReg as it oversees seismic shifts in the energy, fuel and telecoms sectors in Cayman.
Business in brief: OfReg, TrustQuay, Appleby
Two new non-executive members have been appointed to the board of directors of OfReg, adding two women to the previously all-male group and bringing the board to full membership.
Big disparity in fuel prices after $1 hike
Consumers in Cayman are facing widely fluctuating petrol prices this week as Esso stations have hiked the cost of regular fuel by more than $1 per gallon compared to just a week ago.
OfReg Announces Interim CEO
The Utility Regulation and Competition Office (OfReg) has announced the appointment of Mr Peter Gough as interim Chief Executive Officer, effective 1st March 2022.
Rubis in court battle over charge for 2019 diesel tank leak
More than two years after a 'significant' leak from one of the Rubis diesel tanks at its Jackson Point Terminal, the company was in Summary Court last week facing a charge of breaching the Dangerous Substances Act.
OfReg says local operators will not be able to shift fuel prices based on...
The Utility Regulation and Competition Office (OfReg) has warned that recent global events may have an economic impact on fuel prices in the Cayman Islands.
Chief executive of energy regulator OfReg departs
Cayman’s energy regulator, OfReg announced that Chief Executive Officer Malike Cummings has accepted a new position outside of the islands.
Renewables: Additional capacity available for rooftop solar energy
Caribbean Utilities Company is reopening applications for customers who want to connect their distributed renewable energy sources, like rooftop solar panels or wind turbines, to Cayman’s electricity grid.
OfReg joins international initiative to accelerate energy transition
Cayman’s utility regulator OfReg has joined an international initiative launched at COP26 to accelerate and improve the regulatory capacity needed to decarbonise energy systems and meet climate change goals.
Regulators seeking massive investment in renewable energy
A new auction scheme aims to generate massive investment in solar and wind power over the next decade to help kickstart Cayman’s transformation to renewable energy.
Many new faces on boards and councils
Cabinet has approved appointments and reappointments to several boards and councils at its recent meetings, according to a summary of decisions released by government.
New OfReg Board Chairman Appointed
Rudy Ebanks has been appointed by Cabinet as Chairman of the Board of Directors for Utility Regulation and Competition (OfReg).
OfReg opens consultation on increasing rooftop solar capacity
Utility regulator OfReg has launched a public consultation on a proposed 3 megawatt capacity increase for distributed energy sources, like rooftop solar panels, in Cayman’s electricity grid.
OfReg seeks proposals for solar energy value study
OfReg, Cayman’s utility regulator, is commissioning a study on the value of solar energy to the Cayman Islands.
Ombudsman: OfReg must name petrol stations in quality tests
The Office of the Ombudsman has ordered OfReg to reveal the names of petrol stations on which the regulator performs quality-control tests.
OfReg denies bias against lower-emission fuels
The Utility Regulation and Competition Office issued a statement Sunday refuting suggestions made in a Refuel gas station planning application that the regulatory body did not support projects that supply lower-emission fuel to local consumers.
